Drake Garage

  • 4.8 of 5 stars
11 reviews

918 42nd St, Des Moines, IA 50312, us

(515) 255-6159

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.2/5
Nov 07, 2011
Aug 07, 2002
I have taken different vehicles in to Drake Garage on at least 5 occasions. Each time, they are completely honest about what needs fixed, and what doesn't. I have never felt that they were trying to fix something that didn't need fixed. At least once, the repair bill was TINY compared to what I thought it would be, because the solution was quick and easy, and they charged me fairly. Due to their popularity (because they are known as being honest), it can sometimes be a bit of a wait to get your car in. Also, the labor cost isn't cheap. The cost per hour is fair though. There are very few places I trust with my car, and this one has earned my trust.
Nov 07, 2011
Nov 07, 2011
  • N/A
Mar 18, 2005
Great Guys Rated top DM garage in Citiview for many years
Feb 16, 2006
I've been taking my cars for repair to the Drake Garage for well over 6 years. My first experience at the Drake Garage involved a 93 Plymouth Acclaim. I had taken the car to another repair shop to find out what was wrong with it. They ran all kinds of diagnostics ($$$)on the car but couldn't find the problem. My brother referred me to the Drake Garage after reading about them receiving an award. I took my car in and was immediately greeted by Gus. They ran diagnostics on the car and discovered the problem was with the O-2 sensor. Ever since I've taken my car and now new vehicle to the Drake Garage. I have always received courteous service and have complete trust in them. When I drop my car off for repair they call later in the day and tell me what the problem is with the car and give me price quotes for repairs. They have even prioritized the needed repairs when I was on a tight budget so I knew what repairs needed to be done immediately and which I could hold off on for awhile longer. As a female customer I feel at complete ease in dealing with the Drake Garage. They explain the repair problems and quote me fair repair prices. Carl and his crew run a top notch shop!! Simply the best.
May 08, 2006
They have often not charged for simple repairs (such as 2 second sensor cleaning). They also explain what needs to be done and what can wait.
Sep 05, 2007
Drake Garage has been reliable, honest, and wholly breaking the rep of devious/shifty auto repair individuals. I breifly used my new car dealer for service. They were difficult and expensive, I have returned to Drake Garage.
Jan 03, 2008
We have taken two different vehicles to the Drake Garage over the last few years and have nothing but good to say about them. They are friendly and competent. They are quick to call about your vehicle. They do not do unnecessary work. Drake Garage is a gem!
Apr 21, 2008
They have fixed many problems for me, big and small. I send everybody I know to them because the do a great job, and never screw you over. I had one "bad experience" with them. I had a vehicle that had a dummy light on. Their equipment couldn't read that particular error, so they took a shot in the dark, and were wrong. They only charged me for the part (no labor), but screwed up none-the-less. On the positive, they fixed an old truck for me when I was broke (I think they could tell), and only charged me for the part @ $35.00! That got them a customer for life, and for the most part, they've been top notch ever since. Gotta say, they aren't the cheapest place in town, but you'll save money in the long run because of their competence, and integrity!

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