Japanese Automotive Professional Service

  • 4.5 of 5 stars
26 reviews

369 Maxwell Rd, Alpharetta, GA 30009, us

(770) 740-0114

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.2/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.4/5
They are always honest
4.4/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Jul 14, 2005
Robert, Jody, and the guys keep our Acura and Toyota running good at a very reasonable cost. They are good guys - friendly and easy to work with. I found JAPS on MechanXfiles and am glad I did. I would definitely recommend them to anyone - and I have!
Jan 11, 1999
My first visit to this shop was for what I beleived to be a new clutch in my Honda Accord. I openly told Robert as I was signing the paper work that he could replace the clutch if needed and call me when finished. As it was our first meeting, he could have easily done so and I would never have known the difference. However what he did was to call me at the office and say that my clutch simply needed an adjustement. Having just moved to GA from out of state and having over 100,000 on the car and clutch, I was shocked !!! Needelss to say his shop completed the repairs and all was well. Since that time Robert's shop has worked on both my Toyota and Honda with exceptional results. I would recommend Robert over any other Japanese auto repair facility in metro Atlanta. I just wish he repaired US made minivans as well !!! You can find Robert at 369 Maxwell road, Alpharetta GA 30004. Telephone is 770-740-0114. His firm repairs all Japanesw manufactured cars.
Nov 07, 2011
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Jan 23, 2004
Well, I went there because of their rating received here. They are not like other the mechanics shops I've been to. The reception are is clean and makes you feel home. They called as promised. But the price is $100 more than other shops I checked! It was an alternator replacement job. It took them 4 days. When they are done, they don't call you to let you know it's ready. You have to call them to find out if your car is ready to be picked up. Is it worth the money? I am not sure. I am sure of one thing, I will not be going back to that shop!
Sep 05, 2004
Right off the bat: This is not the cheapest shop in town. They do honest work for an honest price, and they will tell you up front how money you are going to spend. I recommend them to everyone I know, and here's just one example: Our subaru legacy was getting some shudders, and the dealer told up that the 4wd system had to be rebuilt. I didn't like that answer at all, not at 80k miles. So we took it to Robert, and he told us that he'd had a similar experience years before and had solved the problem by doing a flush of the transfer case and then putting in new fluid. Go figure. But it worked. Instead of 1.6k$ it was about $200 by the time they were done.
Nov 07, 2011

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