Avenue Imports

  • 4.8 of 5 stars
6 reviews

5913 Georgia Ave, West Palm Beach, FL 33405, us

(561) 588-6811

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.8/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Nov 07, 2011
  • N/A
Jul 24, 2004
I wouldn't trust my really old Volvo to anyone else. They are reasonably priced compared to other Volvo shops in the area. Rick - the guy behind the counter is friendly and intelligent. They've always been able to quickly diagnose and fix my problems - even when others couldn't
Apr 25, 2005
The Volvo dealer we bought our S40 was horrible. We couldn't wait for the warranty to expire. Rick and his team gave us honest, sensible advice and took care of what needed to be done. The ultimate test ---- at 90,000 miles we had an engine oil leak, a timing belt problem and a malfunctioning transmission. Rick's advice was not to spend another penny on the car even though he knew we would trade for new car (with a new warranty) and his financial interest would have been much better served by encouraging us to fix the problems.
Aug 25, 2007
Currently they are the care provider for my second Volvo. Part of the reason I bought the Volvo is that they only work on Volvos and BMWs and it is important to me as a single woman to have mechanics that I feel so confident about. Their customer service is beyond expected. They know who I am with just my first name. They have repaired botched repairs that another shop had left me in a horrible situation with. They keep me informed of preventive maintenence and have also done warranty work for me. I cannot say enough good things about this shop.
Oct 12, 2009
My old Volvo broke down on the way from Miami to Vero Beach. I called Avenue Imports and talked with Rick, His goal was to get me back on the road and suggested solutions to the overheating problem. None worked as the engine was damaged internally, as I subsequently learned. They worked to solve the problem which required a replacement engine. You won't find a more honest competent shop anywhere in Florida.
Sep 04, 2005
My wife and I have our Volvo's serviced all the time at Avenue Imports. We've been customers of theirs for over 10 years. They are friendly, extremely competent, and treat you like family. We used to live about 6 blocks from Avenue but currently live 20+ miles away from the shop. We still take our Volvo's to them! They are the best!

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