Alternative Automotive Service

  • 4.8 of 5 stars
3 reviews

2702 Rockey Dr, West Palm Beach, FL 33409, us

(561) 640-4644

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 19, 2000
Butch Hale is the owner and is very personable. He and his staff are friendly and qualified. I have sent several of my friends to Butch. Theresa Hale is his wife and works with him answering the phone. She is also knowledgable and very friendly and caring. I give them 4 stars (our of 4)!
Aug 26, 2007
They are a very busy shop, and as such often have to schedule non crital repairs at a latter time. For this same reason, repiars have taken longer then estimated completion time. Even with this problem, I have recommended them to freinds, with the warming that it may take extra time to get to your car- but worth the wait if you want it done right.
Sep 20, 2015
  • Damnit
I have used Alternative for over 15 years and have always had great service and work done. Butch and his wife Theresa are knowledgeable and easy to talk to, and when I have had any work done, it gets fixed and I don't worry about the problem again. I have had thanks from those who I recommended to Alternative, as they had the same experience. Thanks to Butch, Theresa and staff for keeping me on the road.

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