Radical Car Care

  • 1.6 of 5 stars
1 reviews

2810 Crawfordville Rd., Tallahassee, FL 32304, us

Phone: 

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Specializes in Radiator work
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
1.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
1.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
2.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jul 29, 2013
  • wmccluskey
I took a project car into Radical, because Kurt is well known in the VW community. What I experienced was not what I expect from a professional mechanic. I dropped off my project car, and wanted to know what it would cost to get it up and running; just functional. What I got was a bill for a top-job engine rebuild for over $500. That's right, no estimate or communication, just a bill and a call saying, "I've cranked the motor, and I'm hearing a knocking." Keep in mind, you can buy a rebuilt engine for $500! Now, my car is still not running, he refuses to name a number for the remaining work, and he hasn't touched anything else on the vehicle. It was his lack of forecasting and estimating that really rubbed me the wrong way. I expect my mechanic to use his expert judgement and help me avoid a money-pit. I find estimation and communication mandatory skills for a mechanic, and Kurt refused to even try. I would not recommend this shop. He runs the place like his own personal hobby-shop, and not a reputable business. I'm sure he does excellent work, but when someone asks you to help get their project car off the ground and running, you don't spend more than the cost of a new engine on an unsuccessful rebuild. ------- The above review was on Yelp for almost 6 months. I just received a call from my father. Apparently Kurt read my review, and called my father's house, and THREATENED LEGAL ACTION IF I DIDN'T REMOVE MY POST. Are you kidding me? Any business that resorts to bullying tactics and legal action to handle their customer service issues needs to be avoided at all costs! I'm in disbelief with this guy, and shocked that he has been in business so long. AVOID, AVOID, AVOID!

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