Chang's Car Care

  • 4.9 of 5 stars
15 reviews

2714 S Orlando Dr, #1, Sanford, FL 32773, us

(407) 322-4924

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 03, 1999
Sylvester Chang is a mechanic's mechanic. He has been around town for some time. Although his business has grown, he is always at the shop, is always available to the customers, and always gives each customer personal attention. Even when you slip in late on a Saturday for a quick oil change, he will try and fit you in and do the job right.
Feb 26, 2007
The guys at this shop are very friendly. They take very good care of both of the cars I have. These guys have gone out of their way to make sure that the work is done accuratly and as quick as possible. I have been a customer with them for about 7 years and I would never go to another shop. I highly recommend Chang's Car Care to anyone who wouldd ask me where to go. These guys are our friends and make sure that everything on each car is in great condition.
Aug 11, 2005
My mother and sister has had CGM take care of their cars for more than 10 years and are satisfied with their work. I had them working my car 3 times, once for a blown head gasket, replace ignition switch, and finall for a tune-up. Prices are competative and his promises of when the car will be ready are usually on the mark. Have also used Zembower's. A little pricey but work was done as promised and quality was high.
May 15, 2007
Sylvester Chang opened this mechanic shop in 1981, I believe, and developed a reputation in this town for being a man of his word, and a mechanic who wouldn't take you for a ride. At one time, he and his shop were responsible for a whole fleet of trucks and vehicles employed by a large, local glass company. Because I have since become acquainted with the previous owner of that glass company and his family, I have come to know the high regard they have for Sylvester and his integrity. His son, Sheldon, has taken over the responsibility and the work-philosophy of the shop and, along with Sonny, the Shop Coordinator, and Manuel, the primary Mechanic, they are fully continuing the legacy that Sylvester started. These are guys who know their stuff, are friendly, and understand the power of referral business. I heard about Chang's Car Care from a rather discriminating friend of mine some years ago, and have been very glad to have had these men service my vehicles since then. Sylvester, Sheldon, Sonny, and Manuel have all done things that demonstrate that they're not just interested in your vehicle - they're interested in you and how you feel your car is being maintained. How many mechanic shops have you ever taken your car to, only to receive a hand-signed "Thank-you for letting us serve you!" note in the mail a few days afterwards? This shop handles Electrical, Carburetor, Fuel Injection, Tune-ups, Alignment, A/C work, Tires and Batteries, Brake Service, and Computer Diagnostics. If you are looking for other vehicle-maintenance shops in this area to use, here's a company I feel very confident recommending to you. In closing, I'll share one of many anecdotes that have come from my past interaction with Chang's Car Care. A friend of mine had an older vehicle with increasing engine trouble. It had gotten to the point where it was hardly driveable. He took it to one local shop, only to have them tell him that the engine was totally shot, compression was in the basement, so the engine would have to be replaced. He took it to Chang's for a second opinion, and they discovered that it only needed a few minor parts and a tune-up. He drove it away from their shop with a deep sense of gratitude and respect for his treatment - and with a great deal more money in his wallet than he thought he'd have!
Jun 16, 2008
Chang's have been working on my vehicle for over 10 years now. They are honest, thorough and friendly. I had dealt with other shops in the past and it always seemed that one problem led to another and I dreaded having my vehicle worked on. Chang's is different. They really care about their customers. I have referred many people to them. I hope they are around for years to come. Service like theirs is something that you just don't find very often.
Aug 09, 2008
Changs service was excellent!They took all day to correctly diagnose the problem for a minimal fee, gave me a competative estimate, scheduled a convenient (for ME)time for the repair, completed the job on schedule, for the estimated price! The staff is friendly and courteous, Sonny called and kept me appiased of developments, and it was an all around good experience. I'm an untrusting soul when it comes to mechanics and try to do most of my own work, having been a smalltime mechanic in a previous life(pre married w/children), but it's nice to finaly have found someone I can trust to do the jobs I can't handle in the carport in one day. I can happily recomend Changs car care. P. Ribbe, Sanford, Fl
Sep 09, 2008
Our family represents three generations of Chang's customers, beginning with my mother. My daughter drives 30 miles to have Chang's work on her car. Not only does Chang's treat women customers fairly --- I think perhaps they feel a kind of chivalrous responsibility towards us, especially for their older female customers. I totally trust Chang's and wouldn't think of going anywhere else.
Jun 29, 2009
Finding Chang's was like finding gold. I have had some very bad experiences (including losing my truck for a few days) at other shops in town, but repairs at Chang's are always done right. We once had an alternator die a few months after installation, but there was not one bit of hesitation for the shop to replace it free of charge. Sonny is great to visit with and he is always in a friendly mood.
Sep 01, 2009
Found out about Chang's Car Care through the Car Talk website. Up until then I was fed up with my local mechanics. Was pleasantly surprised with their professionalism and how they went the extra mile. Speaking of extra miles they are 25 miles out of my way but I will be coming back with my 07 Caravan from now on in spite of that. Thanks Guys!
May 29, 2010
My wife and I are new in town and needed to find a good, HONEST local family owned shop where we could get our vehicles serviced. Since I have listened and laughed at the radio show, "Car Talk", for some 20 years, I figured I would consult their website for a recommendation. I found a local shop that had the most positive reviews and off I went. I was greeted with a smile, explained the problem I was having, and was surprised to find that they actually listened and looked at the car immediately while I waited. They explained my options and I decided to have them fix the vehicle. It had to be left overnight and when I went back the next day they decided that a battery that I had purchased from another auto parts store was defective. I needed to go and get a replacement. I did so, but I'm a bit impatient and they accommodated me by putting me at the head of the line. They made me feel like I was a long time customer even though it was my first time there and that I was the only one waiting for my vehicle to be fixed even though the shop was full of other vehicles. I took my vehicle back for some routine maintenance today. They offered to give me a ride back to my house so I did not need to have someone follow me over. When I picked my vehicle up, they even vacuumed it out. Now THAT is what I call service!!!!!!!!!!!!! Both times I used Chang's, I feel as if they took the time to LISTEN to what I needed and treated me as if I was a long time customer. All I can say about Chang's is that if you live anywhere even remotely close and take your car anywhere else your making a BIG mistake. I highly recommend this business!

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