Don Holleys Automotive

  • 1.0 of 5 stars
2 reviews

4414 North W Street, Pensacola, FL 32506, us

Phone: 

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Happily gives binding estimates
Guarantees all work for at least 1 month or 1000 miles
Guarantees all work for at least 12 months or 12000 miles
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
1.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
1.0/5
The hours of operation are convenient for customers
1.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 19, 2017
  • N/A
  • tazbaby
Held my car captive and forced us to pay another bill for the exact same thing he had just fixed that broke down the same day we got it from the shop this shop had both mine and my fiance's vehicles in there to fix specific issues and right after we got them from the shop there were other things tore up and broke on both vehicles we just went and picked another one up to which he had already charged us before and now he charged us again for the same issues and the same parts that he was supposed to put on before and I have the belt to prove that it was not changed and he admitted the first time he charged us that he did not put the part on that they were told to go and do it the cheapest way possible which was a lie they never called and spoke to anybody. I've got both the bills here on one he charged us over $90 an hour for labor and another one he charge over $70 an hour on labor for the same exact thing so why different labor charges and different parts prices for the same parts? he refused to give us our vehicle until we paid this other bill because he went ahead and fixed it without anyone telling him too he told us he was going to do it for free since it was the same parts and the same issue that he was supposed to fix before however that was not the case we had to pay almost another $500 bill before he would allow us to take our vehicle out of his shop my car still has the same issue we paid him to fix however he did not do anything with it. he did however charge me almost $700 but my air still is not working we have to refill the system every couple of days now and the compression motor just keeps kicking off and on off and on he also broke my transmission mount and then told us when we pick the car up whenever we got an extra $300 then to come and see him and he would get that fixed for us to knowing he was the one that broke it as it was not vibrating like that before it went into his shop they also broke my air conditioning vent inside my car then changed the radiator without changing the thermostat resulting in another bill from another mechanic as I was not taking my car back to him ever again! I went up there to reason with them after he forced us to pay for the same problems again and telling my fiance that if it was anything to do with the timing that he would give our money back from the first bill we had to pay over $300 to get it towed from Louisiana to Florida then he told us that we were banned from his property which I have on a video recorded and told me that we just needed to take him to court he also messed up my bosses mother's vehicle and also told them that they would fix the problem since it was something they had done and of course They ran up another extremely large Bill and then refused to let her have her car until she paid the bill on it as well. We went in that shop three times to try and reason with them then all three times they told us we were banned from the premises and that we just needed to take them to court as they were not giving any of our money back we are not the only ones he's done this to these people are not to be trusted they have serious Bill issues and are only screwing people out of their hard-earned money and messing up your vehicles so you have to come back over and over again to his shop while they lie and say they will re-do the work for free but then handing you a bill when you go to pick it up again. I have them on recording first admitting that they did not change the timing belt and then again this time saying that we were banned from the premises and we just needed to take them to court since they refused to work with us on one vehicle that they tore up! we need to get the news out about this shop before they tear up somebody's vehicle so bad that they get hurt with it These people need to be shut down they should not be able to run a shop I will be reporting them for making fraudulent charges and claims against Peoples Insurance and on people's vehicles. I'm so sick of these chop shop companies ripping people off and thinking that they can just continue to get away with it! I want my money back!!
Jan 19, 2017
  • tazbaby
Held my car captive and forced us to pay another bill for the exact same thing he had just fixed that broke down the same day we got it from the shop this shop had both mine and my fiance's vehicles in there to fix specific issues and right after we got them from the shop there were other things tore up and broke on both vehicles we just went and picked another one up to which he had already charged us before and now he charged us again for the same issues and the same parts that he was supposed to put on before and I have the belt to prove that it was not changed and he admitted the first time he charged us that he did not put the part on that they were told to go and do it the cheapest way possible which was a lie they never called and spoke to anybody. I've got both the bills here on one he charged us over $90 an hour for labor and another one he charge over $70 an hour on labor for the same exact thing so why different labor charges and different parts prices for the same parts? he refused to give us our vehicle until we paid this other bill because he went ahead and fixed it without anyone telling him too he told us he was going to do it for free since it was the same parts and the same issue that he was supposed to fix before however that was not the case we had to pay almost another $500 bill before he would allow us to take our vehicle out of his shop my car still has the same issue we paid him to fix however he did not do anything with it. he did however charge me almost $700 but my air still is not working we have to refill the system every couple of days now and the compression motor just keeps kicking off and on off and on he also broke my transmission mount and then told us when we pick the car up whenever we got an extra $300 then to come and see him and he would get that fixed for us to knowing he was the one that broke it as it was not vibrating like that before it went into his shop they also broke my air conditioning vent inside my car then changed the radiator without changing the thermostat resulting in another bill from another mechanic as I was not taking my car back to him ever again! I went up there to reason with them after he forced us to pay for the same problems again and telling my fiance that if it was anything to do with the timing that he would give our money back from the first bill we had to pay over $300 to get it towed from Louisiana to Florida then he told us that we were banned from his property which I have on a video recorded and told me that we just needed to take him to court he also messed up my bosses mother's vehicle and also told them that they would fix the problem since it was something they had done and of course They ran up another extremely large Bill and then refused to let her have her car until she paid the bill on it as well. We went in that shop three times to try and reason with them then all three times they told us we were banned from the premises and that we just needed to take them to court as they were not giving any of our money back we are not the only ones he's done this to these people are not to be trusted they have serious Bill issues and are only screwing people out of their hard-earned money and messing up your vehicles so you have to come back over and over again to his shop while they lie and say they will re-do the work for free but then handing you a bill when you go to pick it up again. I have them on recording first admitting that they did not change the timing belt and then again this time saying that we were banned from the premises and we just needed to take them to court since they refused to work with us on one vehicle that they tore up! we need to get the news out about this shop before they tear up somebody's vehicle so bad that they get hurt with it These people need to be shut down they should not be able to run a shop I will be reporting them for making fraudulent charges and claims against Peoples Insurance and on people's vehicles. I'm so sick of these chop shop companies ripping people off and thinking that they can just continue to get away with it! I want my money back!!

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute