Audi Shop

  • 4.9 of 5 stars
8 reviews

217 N Scott St, Wilmington, DE 19805, us

(302) 777-1057

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.6/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.1/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 04, 2000
I've got '90 Audi 200 Turbo with 244,612 miles. John keeps it running. He knows how to fix things, not just swapt parts around like the dealership. One of the first jobs he did: My seat heat had been broken for years, the dealership wanted $650 for a new seat. I saw a little ad in a local paper. I asked, what can you do? Heating element $45, had an upholsterer redo the cushion, $20, labor $60, good as new again. I've got toasty buns. He really knows the cars and their quirks. Anything I buy for the car I ask him first and buy it from him in order to give him more business.
Jul 12, 2000
I have an 88'Audi 5000s Quattro. When I bought it I gave John a list if things to fix he did exactly what I asked and all at a price that was extremely reasonable. He is extremely knowledgable and will tell you what to watch for in potential problems.
Aug 02, 2000
John is great. I've only been in to have work done twice, because he usually diagnoses the problem over the phone for me. On two separate occasions, he's actually lost my business, because he's "fixed" the problem over the phone. Sometimes I wonder how he gets any work done at all, since he is so willing to talk to customers on the phone and to let you pick his brain at the shop. Yet both times I've been in his service as been exceptionally fast and very competent. Another great thing, is that although he regularly works on high end Audis he's always willing to do whatever it takes to keep my beater VW on the road and safe. I strongly recommend his shop.
Nov 30, 2005
I left the first review in 2000, when I needed a new car I bought an Audi A6 so I could keep John Pinter as my mechanic. Still does great work, still tells me the best way to keep the car running. Now over 500,000 miles across 10 years in Audis. He is selling used Audi that he buys at auction and fixes up. Great values in used cars.
Jan 23, 2010
Without an appointment John will plug in the OCD and which provides a starting point for repair and if you own an Audi off the warranty period you are going to need reliable and affordable repair by the same mechanic/technican. Compared to the authorized Audi dealers, John provides a prompt bonafide reasonable estimate. Without the Audi Shop I would have disowned my 1998 Audi
Apr 11, 2011
I had cracked the casing of my catalytic converter and dreaded going to the dealer where I had already been raked over the coals previously. The bar was not set high at all. Heard about this guy from a passing acquaintance who spoke so enthusiastically about this shop I thought she had a vested interest (even had extra business cards on hand). But I tried him out anyway. Not only was I greeted right out front by the owner, he drove my car right on to the lift and diagnosed the problem instantly. His experience came into play as he has seen this problem before and responded to my grimaced face as I anticipated the dreaded conclusion that I would need a new catalytic converter. After establishing that my car was passed the required warranty on the emissions system, he offered to repair the existing casing and saved me a bundle. Was pretty quick about it too. The experience was above and beyond (my fiance has already started the brownies). I can understand the enthusiasm.
Oct 25, 2013
  • painter33
Here's the deal: John and his mechanics will repair (if possible) before replace, thus reducing costs of parts and time. I never ask how much my repair bill will be because I know John to be honest and fair, and when I've received the itemized repair bill, I am always amazed by how much lower it is than I expected (but don't tell him I wrote that or he might…ah, no he wouldn't). I can arrive when the shop opens and know that I can have my oil changed while I wait (with a genuine Audi filter, not a mongrel Jiffy Lube model). I've even appeared on a Monday morning with what I thought was a "fit-it or nix-it" problem and have been able to have the car immediately attended to. I've been given rides to work by guys in the shop if I have to leave it unexpectedly. I can honestly say that the Audi Shop is far and away the single best independent Audi repair facility I've found among three major cities where I've lived. John is knowledgeable and can get to the essence of a problem in a heartbeat. He also has a great sense of ironic humor, tells very funny stories, and provides this customer with the confidence of knowing my car is repaired and maintained with the highest level of care and expertise. I cannot imagine that anyone living within driving distance of the Audi Shop would not come here. Except for purchasing a new Audi, there is no reason to visit an Audi dealership with this exceptional resource available. The last time I had this much confidence in a mechanic was forty years ago in Milwaukee where a guy worked out of his small one-car garage on air-cooled VWs in his spare time. He made my Beetle almost silent, as it was so perfectly timed and adjusted. It didn't even sound like a Beetle. That ethereal experience is now repeated with great regularity at the Audi Shop. Have an Audi or a later VW model? Have I got a shop for you! Oh, by the way, the neighborhood is just that - a neighborhood where hard-working people live. The only folks who might think it's something else have led pampered and sheltered lives; poor, fragile things. I would equate it with neighborhoods on the Cambridge-Somervillle line for those of you who have been in the Boston area for more than a visit.
Jun 01, 2015
  • Driventotears
In addition to being a laugh riot, John is honest and knows Audis. The value in going to the Audi shop is that they can often diagnose a problem without even seeing the car: "Keep driving it, you'll be fine" or "pull over, that car is going to explode". John has taken car of two Audis for me over the years and he often does not charge for simple resets or minor tweaks. Of course, my cars have paid for a wing on his house over the years, but I never felt ripped off.

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