Finley Auto Repair / YB Auto Repair / 10th Street Auto Repair

  • 4.8 of 5 stars
9 reviews

518 10th St NE, Washington, DC 20002, us

(202) 544-1110

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.7/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.1/5
Nov 06, 2011
Aug 20, 2009
downside: this shop is not metro accessible, and their prices are a tad high. upside: they're super knowledgeable and super willing to explain repairs. as a woman i've never gotten the vibe that they're talking down to me as if i can't possibly comprehend car repair. they've always done very careful work.
Nov 06, 2011
Apr 12, 2007
I have gone to this shop for several years. They are extremely competent and customer-oriented; the interaction is professional. For female customers, I highly recommend this shop as respectful and honest. I have recommended the shop to friends and they have always been pleased.
Jun 01, 2009
These guys are 100% professional and 100% honest. Have been going there since 1999 (had a Honda Accord then). Highly recommended. Very reasonable prices.
Apr 11, 2011
Mark is excellent. He and his brother are co-owners. He is the front office guy and his brother is the head mechanic. He explains things in a way I can understand, offers excellent advice about how to prioritize my repairs--when I can't afford to do everything at once, he'll tell me straight what NEEDS fixing to be safe and what can wait awhile. His estimates are always accurate. He also is great at building long term relationships with customers. He looked at a used car I was hoping to buy from a dealership and he did a thorough examination, gave good advice, and didn't make any money in the process. On that same car, he looked at a problem for me a few months after I bought it and instead of making money on the repair himself, he diagnosed the problem and encouraged me to take it back to the dealer and make them fix it without charge. I really can't recommend these guys enough.
Nov 06, 2011
Sep 20, 2006
Have been going to Finley's, now10th Street, for 5 years. Great service---responsive & honest. Especialy appreciate the clearly notated bills with recommendations---computer generated that become part of my ongoing record---simplifying the planning for future work, tracking work completed and costs.
Jul 18, 2002
My husband and I have been living on Capitol Hill for 2 years now, and both of us take our cars to 10th Street Auto for regular maintenance and repairs. Both of our cars are on the old side (a 13 year old Honda Civic, and a 9 year old Ford Escort wagon), so we've had a number of substantial repairs performed at the shop. The guys are always very courteous and helpful, and willing to explain details of a problem or a repair, whether to me or to my husband. And they seem to truly value their regular customers. For example, after a having about 3 repair jobs done between our 2 cars in one month (a bad month!), the next time we came in, the guys did the job just for the cost of parts (no labor charge). I would definitely recommend them to any one living on Capitol Hill.

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