Christie's Service

  • 3.2 of 5 stars
4 reviews

161 Cross Hwy, Westport, CT 06880, us

(203) 259-7467

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.5/5
They are competent
3.8/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
3.8/5
They treat male and female customers in the same manner
3.5/5
They are always honest
3.5/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Dec 10, 2008
Tim Purcell is the owner/operator of Christies Service. In all the years I have used this garage, Tim has always been courteous, honest, and willing to help solve any problem. He has also pointed out where a particular service might not be applicable. For example, I had a 12 year old Mitsubishi Galant that I asked for a change of radiator coolant. He would have done it but pointed out that sometimes flushing out an old cooling system opens up leakage points that are difficult and expensive to repair. He suggested that it might be better not to change the coolant.
Jan 15, 2010
I stopped in one afternoon for them to fix a flat tire. They got to it quickly and fixed it without a problem. I would definitely go back for other work in the future.
Dec 13, 2011
  • nickjacob
there are noteworthy honesty, communication, and success rate issues with this business.
Sep 19, 2013
  • fuhry
2002 (MkIV) GTI, just got her from a good friend. I go in to have ball joints and an alignment done. Straightforward, right? Phone call halfway through the day... control arms are bad. Not too surprising. He wants to source them from some German shop that charges $140 a piece. I make him get them from NAPA instead. He complies and doesn't mark it up too much, which is about the only thing he did right the whole day. Got there at the end of the day, he tells me the car can't be aligned because the struts are seized up. What the frack? You don't need the struts to be loose to align it when it's already close. There's three nuts that you can loosen near the ball joint, and that gives you a reasonable amount of play to adjust both toe and camber. It gets better. He drilled a hole in my sub-frame in order to reach a nut for the control arm. I haven't gone in there to see how hard it was to get to myself, but I guarantee you that wasn't necessary. How the heck does he think VW put it together? I'm not done. He also says he couldn't get the hood open... I walk over, pull the latch, and fanangle with it for about 10 seconds before it opens up. Had my windshield replaced the next day, and the guy who did the windshield was able to open it in similarly short order. Finally, a vacuum hose leading to the brake booster popped open this morning, making the car idle rough, reducing braking power and nearly getting me into an accident. I really have to wonder about that one. $740 later (including the $111/hr labor rate), only one of the two items I asked for has been done. I'm never going back, and neither should you. My next stop is the BBB.

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