Modern Tire & Auto Service

  • 3.2 of 5 stars
3 reviews

3455 Berlin Tpke, West Hartford, CT 06111, us

(860) 666-2404

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
N/A
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Nov 07, 2011
  • N/A
Nov 07, 2011
Nov 09, 2004
It seems they think they can BS a woman. When I pressed them with questions about a diagnosis and repair the manager was either clueless or really thought he could pull one on me. They had failed to align the front tire correctly, after a repair. When I questioned whether it was aligned properly or not, they actually told me that it couldn't be done because of the repair. When the tire then blew out from severely uneven wear they disclaimed any resonsibility. Phooey on me for believing them. When I took the car to a name-brand tire store they didn't have any problem realigning the wheels.

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