McKenzie Automotive Inc.

  • 4.8 of 5 stars
1 reviews

29 Grassmere Avenue, West Hartford, CT 06110, us

(860) 236-0027

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
May 19, 2011
Fortunately at only 10 MPH or so, a rusted out rear trailing arm fell off our '97 Toyota (66K)in W. Hartford CT (very rich town), had just left the heart doctor's office; we figured we were dead meat, an hour's drive from home. Nice woman walking by asked if we needed help. She knew a mechanic, called him. Ancient wrecker (truck, not driver, was ancient) showed up and towed us, brought us to a rentacar where we got a discount, fixed the car overnight: 2 new trailing arms, front outer ball joints, 2 new tires, oil change, towing, total about a grand, which we thought very cheap, indeed, labor around 300. And the guys were funny, very friendly, competent, 23 years at the shop, which was located in a NOT rich section of snooty W. Hartford!

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