Expert Auto

  • 4.7 of 5 stars
2 reviews

40 Durand St., Torrington, CT 06790, us

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jan 22, 2014
  • Catamount
Good guys! My only beef is that they are so good it usually takes a week or two to get an appointment.
Feb 06, 2015
  • CI
When our check engine light suddenly went on, I was not sure what to do. I have never seeen that light go on before and I was worried. The weather has been miserable and I needed the car fixed fast between snow storms, but I simply don't trust the dealer's shop any more after too many inflated charges and too many errors. I was referred to Expert Auto by a relative and I am pleased to say they did an excellent job. They explained the problems with the car in a way that I understood without talking down to me and they mades sure I knew the cost for each repair (there were several issues) up front. The car was fixed quickly and the price was excellent for all the work that needed to be done. I am so glad I chose this shop over another bad experience with the dealer and I will definitely go back to them for future car repairs. I highly recommend this shop. I just wish I found them sooner!

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