Storrs Automotive

  • 3.8 of 5 stars
6 reviews

4 Dog Ln, Storrs Mansfield, CT 06268, us

(860) 487-1231

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Sep 04, 2006
Storrs Automotive are great. They nursed two very old cars of mine for years. They are what you want in a mechanic, honest and competent. AND right next to UConn campus!
Dec 07, 2007
They fixed what I thought was going to be an expensive problem in 2 minutes and at no cost.
Jun 20, 2008
what can i say? they're very convenient for UConn students and staff, they're very friendly, and they know cars. and pick-up trucks. They do a very good job and I suspect their prices are competitive. (hard to tell unless you get estimates from two or three places for the same procedure.)
Sep 07, 2009
Storrs Automotive is located on the UConn campus and provides incredible honest, competent, reliable service on all makes of vehicles. It may be one of the most interesting places to have repairs done, as there are 2 male mechanics and 1 female mechanic (LOL - like the old tv show, "Threes Company"). No matter who works on your vehicle, you can count on the job being done right the first time at a fair and reasonable price.
Nov 07, 2011
Mar 23, 2015
  • WaNtEdAmErIcAn
I bought a 1998 Subaru Legacy Outback a few months ago. I took my car in to Storrs Automotive twice, purely out of convenience. As a UConn student I was able to drop off my car and walk to class. Both times, the clerks (two different ladies) seemed unfriendly and borderline rude. The first time I went, I had a damaged oil pan and needed to replace my spark plugs. The repairs were on the expensive side but still within (barely) the researched ranges that I found online. A few weeks down the road, my drive belts kept coming off. I fixed them about three times myself before realizing that the Crankshaft pulley was at fault due to its wobbling. I called up Storrs Automotive and they got me in the next day. I received a phone call an hour or two later stating that my crankshaft was badly damaged; probably due to the previous owner's replacement of the timing belt. He explained that merely replacing the pulley would do nothing. He quoted me $1400 to take out the crankshaft, file it down and locktite it in place (a LUDICROUS estimate from what I have seen online and talked to others about; usually around like $500) however he wouldn't recommend it because the crankshaft damage was too severe to fix. When I asked for my other options, he mentioned that the only other option would be to replace my engine because a crankshaft replacement is more expensive. I did not want to do this because it would cost more than I paid or the car. He called around anyway and did not find anything compatible. THEY CHARGED ME $50 TO TELL ME THAT MY CAR WAS UNFIXABLE. I had it towed to Tony's Garage (which was highly recommended from multiple sources). When I received the diagnosis call, the first thing the mechanic at Tony's said was "the good news is your crankshaft isn't damaged." They replaced the harmonic balancer and key for $400 and my car has been driving flawlessly for the past 1,000 miles. So much for the "crankshaft damage" in an "unfixable engine." I can't tell if Storrs Automotive was just out to screw me, didn't want to do the job or merely incompetent. I WILL NEVER GO BACK. They are not worth anyone's time or money. The convenience isn't worth dealing with AMATEUR mechanics. Instead have a friend drop you off at Tony's instead, they are definitely worth it.

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