Hank May's Goodyear

  • 3.3 of 5 stars
3 reviews

168 Magee Ave, Stamford, CT 06902, us

(203) 348-3000

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Jan 14, 2004
The best part about Hank May's, at least for me, is that they have appointments! And not the usual "Bring it in at 7 a.m. and we'll call you." No, if you can't leave your car for the day, Hank May's will allow you to make an appointment for, say, 11 a.m. or 2:30 p.m., let you know how long the wait will be, and then you're on your way. During the wait, they have comfy leather couches in front of a TV, with CURRENT magazines! The women and men that work there have always been very courteous, and downright friendly. I found them after receiving an outrageous estimate at Greenwich Honda. I told the folks at Hank May's the bare essentials, same as the Honda dealership, and received a much different estimate. I had received good reviews of Hank May's from other people I work with before, and now am glad I listened to them. Add me to the list. I trust them. They don't BS. When you need new tires, they want to know how long you plan to own the car, and how you'll be driving it. They don't ask how much credit you have and sell up. Bottom line: I trust Hank May's Stamford location. I'm sure I would do just as well at the other locations. I don't feel BS'd because I am a woman (and I know quite a bit about cars). And you'll love the really comfortable leather sofas. They finally told me they bought them from Bob's. Go figure. The only downside to having work done at Hank May's Stamford location is there is no nearby place to get any good food or coffee. Yes, they offer coffee, but I don't think you'd want to try it. Other than that, it's a really friendly place, and I would recommend it. Especially for the service appointments.
May 28, 2004
Hank May's in Stamford allows you to set your own time to get your car serviced - a blessing if you can't leave it for the day. AND, they have incredibly comfortable leather sofas to wile the hours away while you watch cable TV. The guys working the desk are always friendly and helpful, and they will tell you when they think work doesn't need to be done (I've heard them tell others, too). Now, if only they had good coffee . . .
Feb 08, 2015
  • DieselJim
In the past, they've screwed up brake jobs on two of my cars. Approximately two years ago, I had them put new tires on my current car. In November (it's taken me a while to cool down!), I picked up a nail in one of the tires, so I went back. While in the waiting area waiting for them to look at it, I heard them tell another customer that they recommended against machining the brake rotors "because it reduced braking capacity"! I felt I didn't want to hear any more and went for a walk. When I returned, they informed me that they "found a problem" with my tires. It turns out the three originals (the fourth had been replaced because of a screw) had a bulge in them. They tried to blame it on potholes even before inspecting the tires, but I let them know that I would have none of it! At that point, the woman just walked away from me. When the older gentleman came out, he instructed the guy working on the car to remove the tires and look for rips inside (there weren't any). He tried to make me feel like he was doing me a favor and trundled off to "see what he could do for me". At that point, the guy working on the car tried to convince me that I needed brakes (which had been serviced by FORD four months earlier and barely had 1000 miles on them) because the front wheel wasn't turning free like the back! Needless to say, I'll never step foot in a "Hank May's Goodyear" ever again!

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