East Rock Auto Repair Incorporated

  • 3.5 of 5 stars
11 reviews

1400 State St, New Haven, CT 06511, us

(203) 776-9220

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.5/5
They are competent
3.4/5
Their repair price is reasonable
2.7/5
They complete the work in a timely manner
4.1/5
They respond well when they screw something up
3.1/5
They take the time to explain the problems and necessary repairs
3.9/5
They treat male and female customers in the same manner
4.0/5
They are always honest
3.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
3.6/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.2/5
Nov 06, 2011
Nov 06, 2011
May 04, 2001
They have done a great job on my Amigo since I moved here. Choose them with the aid of the mechnic x-files and the trust was not misplaced. They are well organised, profesional and competent. I have no problems with them and will continue to use them for all "my car short comings" until I have to leave the area. Its great to have such a trust worthy mechanic around.
Feb 14, 2007
I recently moved to New Haven and decided to try East Rock Auto based on the reviews at this site. Thank you for the recommendations. I have finally found a shop that understands the concept of preventative maintenance. They located belts that were on the verge of breaking. I asked my previous auto mechanic in Massachusetts to check my car every time I brought it in for regular maintenance but they never found things that I KNOW needed to be done to my car because of its age. East Rock Auto performed a thorough inspection. Lianne called me with the cost estimates and repair info before they started the work. I recommend them highly. They are professional and friendly. You get the best for your money.
Nov 06, 2011
Sep 18, 2009
They are great. I took my car here after finding them in these x-files. Paul has been great. He spent lots of time chasing the endless prblems on my car and once even spent some time explaining a problem to my mother who wanted to know. All very friendly and will take the time to make sure you are happy with what is being done. They are a little bit more expensive than the cheaper places around but it is well worth the extra pennys to have the peace of mind of an honest mechanic. I have recommended two other friend who also go there and they are very happy with the work too. The new mini bus shuttle they run is great too.
Nov 06, 2011
Sep 18, 2009
Paul and his staff are great. They are honest and do a great job. Also very nice and friendly.
Nov 06, 2011
Nov 06, 2011

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