P & P Auto Repair Inc

  • 4.9 of 5 stars
15 reviews

174 W Center St, Manchester, CT 06040, us

(860) 646-5036

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Nov 06, 2011
Nov 06, 2011
Jul 04, 2005
Phil is very good about telling me exactly what is necessary and what is not necessary to fix. He explains the procedure so that I can tell co-workers the specifics and I sound like I know what I'm talking about.
Oct 04, 2000
Phil and the guys kept my Subaru running long beyond its prime but when it was time to let it go they said so -- rather emphatically. When I drive by the shop or see them at the donut shop they are always glad to see me, even tho they don't work on my new car (too much computerized crud). They still keep my husband's 20 yer old Corolla running -- while constantly reminding him that its time to give it up. They don't do "check it over and fix everything that's wrong." They respond to symptoms and don't try to invent problems. When I threw my back out they came to the house (granted its only around the corner) and picked up my car and brought it back and let me pay when I was up and around again. My husband has been taking cars to him ever since he's been in business. Now all my friends go there too.
Nov 06, 2011
Jan 02, 2003
If I aver mover far away, I'll surely miss them.
Dec 17, 2004
My car died mysteriously in traffic and them started up about 10 minutes later. The same thing happened a couple weeks later but then it continued dieing and then starting up after waiting a few minutes. I barely got it into P & P Auto Repair's parking lot in the evening when they were closed, and left it overnight with a note in the early bird key drop box asking them to fix it. The next day they called me and said they first checked out the computer error codes and they were okay, and then got the car to start again by moving the wires around to the computer. Apparently there was a loose electrical connection somewhere in a wiring harness. They didn't locate the individual wire that had the problem, but if it happens again at least I'll know what it is and can try jiggling or pushing in the wiring harness plugs to try to fix it. My car hasn't had the problem since then (six months ago). P & P Auto Repair got my car working the next day after I dropped it off at night without an appointment, which was very much appreciated since it is my only car. They charged me 1/2 hour labor.
Apr 15, 2007
I've known the guys at P&P for many years. Unless I am traveling or have an active warranty I will always take my car to them. They are masters at their trade, not hacks. In fact, I seen customers take their cars to P&P after some other show has hacked it up and is still didn't run.
Apr 21, 2007
I have known and dealt with P&P for at least 20 years. Once my warrany is up on a newly purchased vehicle I would not think of taking it anywhere else! In fact, I have been known to still take it to them while the vehicle was under local warranty; a testament to their competence, integrity and customer satisfaction. I would be so depressed and at a loss as to where to go if they weren't there! A big thanks from one of your loyal customers!
Jan 10, 2009
I went to P&P for the first time after reading comments here on Car Talk. I now take my cars to them any time I have a problem. I have found them to be thorough and honest. If something doesn't need fixing they tell me.

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