Lakewood Fordland

  • 3.4 of 5 stars
1 reviews

11595 West 6th Avenue , Denver, CO 80215, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
2.0/5
They are competent
4.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
N/A
They are always honest
2.0/5
I would use this mechanic again
4.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 20, 2014
  • ifeckless
I take my F150 here for regular maintenance because it is convenient. For the most part they have treated me well. One thing I don't like is that they accelerate the manufacturer's maintenance schedule, then send you reminders that you are "late" for maintenance, when you are not late if they simply followed the manufacturer's recommended maintenance schedule. If you are going in for a simple oil change and tire rotation, they present you with a list of options that can bring the cost up to as much as $170. They say the most expensive $170 option is the "recommended option." I expect better from a Ford dealership that is supposed to be about customer service, not about gouging the customer.

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