Trans Tech Auto & Truck

  • 3.2 of 5 stars
4 reviews

4285 N. Nevada Avenue, Colorado Springs, CO 80907, us

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Hours
 
Specialties
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
3.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.3/5
They treat male and female customers in the same manner
3.7/5
They are always honest
3.3/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Oct 16, 2013
  • aclaborn
Trans Tech Auto had my car for over one month for transmission repair. After it was FINALLY ready, I was told that they had broke a headlight and that my battery no longer held a charge. Turns out, they actually wrecked my car while it was in their possession. Upon inspecting my car, I found that not only did they break the headlight, but there was also a lot of body/paint damage in the same area. The new headlight could not be installed properly because of the damage to the body. Jim, the owner, signed a contract to fix the damage and install the headlight properly. Upon receiving my car the second time, I immediately noticed that the headlight was exactly the same as before. There was additional damage to the hood this time. He said he went the "extra mile" for me. The above video shows the car just hours after receiving it, the first time the lights could be tested in the dark. At this point, Jim refuses to deal with me or my insurance company. He is also in violation of the Colorado Motor Vehicle Act. Please do not take your vehicle here. $3,000.00 spent and my vehicle still cannot be driven.
Aug 05, 2014
  • NG
Beware of this company, they keep their customers credit/debit card info and make unauthorized charges. This company did this to me more than a year after I moved from Colorado. They charged my card without my permission/authorization. I turned this company in for unauthorized use of my card. In my opinion they stole from me. This company is being investigated for fraud as I had to file a claim against Trans-Tech Transmissions in Colorado, Springs. Trans-Tech shame on you for being very unprofessional and charging my card without authorization from me!!! About a year and a half ago when i was living in Colorado Springs i had this company repair my van. They said that they ran a diagnostic test on my vehicle and told me that it needed several parts. They kept my van for a few days. They said that the repairs were done, i paid over a thousand dollars for what they said they fixed. I did not even drive my van for a mile and the problem that they were supposed to fix was never fixed. They said that i needed to bring it back, i brought it back, then they said that it was another problem, they wanted more money for it. As far as i m concerned it was their mistake that they had misdiagnosed my van, so i feel that since i paid them over a thousand dollars that they should not have charged me for the parts on what the real problem really was, it was their error not mine. So for a second time they said they fixed it. A week later my van started to leak again, i took it to another mechanic and they said that it was never repaired and that my transmission mount bolts were stripped and just about to fall off, which would have caused a very serious accident, if they had fallen off while the van was moving. I took it back to Trans Tech Transmissions and told Jim about what i was told, well they took my van in again and as usual they said that it was fixed. Well i moved from Colorado about a month later and my van started to leak again, and is still leaking to this day. So my guess is that they once again did not seal it properly like they were supposed to. So my advice is to stay clear of this company, they will rip you off and want you to pay for their mistakes. And like i said that they will charge your credit card without your authorization even after more than a year after you deal with them, it s scary to know that this business will do that to a customer. i had to have my card shut down!! So beware of this company!
Feb 23, 2015
  • Cathy H.
We've had our Subaru serviced here for two things: replacement of the belt and an oil change. Both times the crew was very professional and polite. I called for an estimate over the phone and the man who answered took the time to explain everything to me in detail and answer all of my many questions. The work cost exactly what he estimated. The shop is centrally located, very clean and comfortable. I will definitely be bringing my cars here again! Glad that I found such a great mechanic!
Nov 24, 2015
  • Trans Tech
IN RESPONSE TO "NG'S" REVIEW: This vehicle was in need of numerous repairs, but the customer had no job and no money to do all the repairs that were really needed. It truly was unsafe and needed to be in the junk yard!! We performed only minimal and only “absolutely essential” repairs enough to make the vehicle drivable. Definitely not a complete restoration. The vehicle was released without payment, with the agreement that customer would make weekly payments. Bottom line is that the customer never paid for repairs that were made and committed “Merchant Fraud”. The credit card was never charged because it always “declined” when it was run. This customer is a master of ripping off businesses. Hope he gets caught soon.

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