Alpha & Omega Motor Service service & repair Asian & German vehicles

  • 4.9 of 5 stars
7 reviews

2555 49th St, Boulder, CO 80301, us

(303) 447-2439

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Dec 28, 2000
I had a college-age daughter stranded in Boulder when the clutch went out in her Toyota Corolla. Since we don't live in Boulder she went with a friend's recommendation. These guys got her in the same day, recommeded a reasonably- priced tow service to get her there, diagnosed the problem within 30 minutes of the car getting there, and had replaced the the slave and master cylinders for the clutch within four hours at a reasonable price. I was very glad to find a place that was competent, timely and didn't take advantage of my daughter's situtaion--stranded 3 hours from home, two days before Christmas.
Mar 30, 2001
This is a small unpretentious 2-3 bay shop. One mechanic walked me thru the last half of a used car check-over he did for me, then gave me his assessment of the car's asking price -seemed very straightforward. I had an '84 Tercel 4wd wagon I feared had terminal problems, worst of which seemed to be a bad rear differential, screaming brakes, badly out of tune, the works. Before starting the repairs, on several occasions a different fellow took a lot of extra time to discuss what might be involved, and tho' the final bill was not cheap - about $1100 - they found just a leaking rear axle seal, not a bad rear diff., so the total was a bit less than the original est. I sold the car to a friend, and after two years it's had no further problems, and not a single problem related to any repairs they had done.
Feb 28, 2007
I took my 1984 BMW 6-series here for a major service inspection and to repair a leaking steering gear box. Although they were able to find a reasonably priced replacement steering gear box, they advised me to wait on the repair to make sure that the leak was serious. The service inspection revealed some critical repairs, and the total cost was not cheap, but the car is running like new. The most impressive aspect of this shop to me is their communication and patience. I spoke with Brett for as long as 30 minutes at a time over the phone, when he carefully explained to me all of my options. I felt like their process was transparent and that they gave me the necessary information to make an informed decision on what work to have done. Alpha and Omega specializes in many different makes, so I was slightly apprehensive about their specific knowledge about BMWs. I no longer have any such reservations. Check their list of specialties in the yellow pages. I highly recommend this shop.
Oct 10, 2002
I have bad repair shop karma, and this was the first time in a long time that I left the shop with (a) a smile on my face, (b) a bill that was equal to the estimate I was given and (c) a car that was actually FIXED. The actual repair (new distributor cap) only took about 30 minutes, but I was there for a while longer waiting for the guy at the front desk to get off the phone with a customer. He was very patiently explaining to the woman on the other end what her car needed and why it needed it. His patience was legendary - and now I know that the next time I have a problem with my car, I can just call up and talk to Brett - he'll work with me to get it diagnosed and fixed as efficiently as possible.
Jun 29, 2006
A great, honest, little auto shop. I have taken my Honda Civic and Nissan Pathfinders there. Their work is good, timely, and they have always worked with me to get a good price on parts, knowing where to save and where not to.
Dec 01, 2006
My '92 Subaru Legacy was towed to them by AAA after the alternator died last February. They had it fixed by 3:00 the next day, for the price they had quoted. They also noticed that my power steering line was getting a leak in it, but I decided to leave it be for the time being. A few months later when I could afford to get more work done, I took it back in for them to repair the leak. They actually charged me about $30 less than the quoted priced for used parts, because they managed to obtain the part for a lower cost than they'd been expecting. I've had no problems with those systems since. The guy is very patient and not condescending at all, and he explained everything in detail instead of just glossing it over. I'm extremely pleased with this mechanic and plan to stick with them.
Nov 21, 2011
  • dcanfield
I took my car to this shop for several years for routine maintenance (oil changes, etc.), and never had problems. Work was done on time and at very reasonable prices. One day, my car began making very loud and potentially expensive to repair noises. Fearing the worst, I took it into this shop, expecting a repair bill of hundreds of dollars, if not more. When they diagnosed the problem, they found that the problem was actually a very minor item, that they repaired for only $50, materials and labor. They could have easily done that work, but charged me for much more, and I never would have known the difference. But instead of taking advantage of me, they earned my repeat business for a number of years to come, until I moved out of the area. If I still lived nearby, I would still be going to this shop.

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