Volvo Repair by Scandia Auto Service

  • 4.8 of 5 stars
8 reviews

848 W Evelyn Ave, Sunnyvale, CA 94086, us

(408) 720-0227

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.7/5
Feb 10, 1997
The Taylor brothers operate a first rate body shop in Bristol, Tn. They may be somewhat higher in price but they take extra care in getting the job done right. They are experts in collision work and are realistic on estimates. They always take time to explain a procedure or a process and often put in extra hours on Saturday. I've even caught 'em listening to Car Talk. The place has a good family feel complete with an official shop dog, loyal customers and cars being worked back into shape. I've found Jeff and Rob to be good resources for other auto services in the area.
Jul 07, 2000
Jim impressed me when he spotted my motor mounts problem right-away. He diagnosed squeaking noise coming from loose nut on exhaust manifold. He fixed my front end & converted air-conditioning to R134 ( non CFC). When the Volvo did not start, his associate pulled out the fuel-pump relay, & quickly spotted a solder fracture, no charge; I re-soldered it myself. Considering I worked with soldering for 20 years, I could not find that solder joint problem; I was impressed. He fixed overheated head-light relay and other wiring problems. He doesn't fix things unless it is necessary. Jim knows Volvo well and always explain the problems.
Nov 07, 2011
Nov 27, 2001
Jim runs a very friendly shop. I have a 20 year old Volvo that has been neglected of late. The odometer was sticking. The air conditioning wasn't working. A strange noise was coming from the right front tire. Explainations and descriptions were provided. Problems were prioritized. Major problems were fixed. And free-be fixes were thrown in for the on-again/off-again tail light and the cigarette lighter. Once my car was ready friendly help was offered to squeeze my bicycle into the trunk. I will certainly return.
Dec 14, 2001
I was a mechanic 20 years ago, before I got into computers. I would usually prefer to do my own work, as I'm not the most trusting sort where the quality of someone else's work is concerned. On the other hand, with two small children, I'm left with no choice but to turn my car over to someone else to do the work for me. Scandia is cheaper than the other Volvo-specific shops around here and the mechanics, being Volvo-trained, know all of those critical little idiosyncrasies of Volvos (just like any particular car make) that can make a simple repair into a costly one if the mechanic doesn't know them. They've done a better job for me than the local dealer has, though I like the dealer service dept very much. Scandia is cheaper too.
Jun 16, 2007
Our 1981 Volvo Bertone is a third car and not driven often. The last time I tried to start it, I wore out the battery in denial that the car wasn't going to start. It had started just fine 3 months earlier. Okay, okay. No way to run a railroad (as the saying goes). So, after resigning myself to "this is going to cost me a bundle", I had it towed to Scandia and waited for the bad news. Mike is now the contact person, with the owner, Jim, doing less time at the shop. I finally get the dreaded call of WHAT"S WRONG. Mike says, "we checked out the problem and the fuse for the fuel pump was bad". Total cost: $.55 cents for the fuse and $28.00 for labor. Now THAT is a honest shop!! Owner not there, and I'm still treated in a fair, honest manner. Hat's off to Rick, the mechanic with 25 years Volvo experience, who nailed the problem! Makes me want to buy another Volvo, just so the can service it.
Feb 19, 2008
I went in with wiper motor problems, and Mike was great - in fact he was so helpful that I went home and fixed it myself, reducing a $300 repair to $80 in parts from IPD. He gave me a break on the price for an oil change, too. But he didn't do the change, the helper did, and the helper made a list of things that needed fixing on my car that didn't - including a note that it pulls to the right on braking. It doesn't. So I have complete faith in Mike, but before doing anything the helper recommends, have Mike verify it.
Nov 07, 2011

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