Masters European Auto Repair

  • 3.4 of 5 stars
10 reviews

111 Camino Alto, Southeast Marin, CA 94941-4603, us

(415) 383-2382

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.1/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
3.8/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.4/5
They are always honest
4.4/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.9/5
Mar 20, 2000
We were traveling to the San Francisco area for schooling and respite from winter's rath when some engine "racing" threatened, a new automotive relationship was eminant. We were at a loss as to where to start when we parked across from Jim's shop at the multi-use Bay Trail. We noticed a variety of foreign and domestic vehicles in a very clean six bay shop and the cutest baby blue 57 benz convert gleaming with it's hood up out front. We stopped, talked, and decided right then to begin our partnership. They work on most all cars minus Italian and French and some British.
Jul 15, 2004
Master's European is always straightforward, helpful and honest.
Dec 14, 2001
Jim was very direct, honest, and fixed my Subaru's brakes the way they shoudl have been fixed the last time! Prices were reasonable, and he made it very easy to do business with him. He contacted me several times during the day to let me know the progress, and was very clear as to what was being done, and when it would be finished.
Jul 07, 2009
Jim is the low key owner, and Keith is the more outreaching son. Both are very competent, honest and make it a point to explain what the problem seems to be, volunteer options, and want to work with you to get the best solution to your vehicle's problem. I trust their integrity implicitly.
Dec 18, 2002
We are long time Mill Valley. Word of mouth reputatin is important in a small town,and Jim has a fine reputation. His work is reasonable,timely and most important he is honest. This is a first class operation.
Nov 07, 2011
Nov 03, 2007
I have taken my Toyota Tercel to Masters for several years now. It is a low mileage car that is not driven very much. I have found that Jim and his son who run the shop are very nice to work with. They seem to be very competent and honest. I am routinely surprised by the repair bill because, contrary to my experience at almost every other repair shop, the final cost always seems to be less than I expected.
Feb 16, 2010
Jim and Keith and their crew have worked on my Audi since I have lived in Sausalito. They run a honest and professional business and have always done a great job working on my Audi - I would recommend them to anyone in the Mill Valley, Tiburon, Sausalito area.
Jan 23, 2011
I took my cars to Jim and his sons for a couple of years and everything worked out fine. That is until during a routine oil change one of their mechanics forgot to fill the engine with oil after he drained it. This caused all sorts of mysterious engine trouble which kept bringing me back to have Jim analyze and diagnose and replace parts. No one thought to check the oil until, out of desperation, Jim's son did and found that the car had been running three quarts low. They denied that they were responsible despite the fact that they did the oil change and the car had been serviced by no one else. However, the damage had been done and two months later the engine--- a 3 liter Subaru six cylinder with 63,000 miles on it, blew up and left my wife and kids stranded. Jim refused to take responsibility and, of course, Subaru refused to warranty the engine. Beware.
Apr 04, 2014
  • Michael123
Expensive, poor communicators, work occasionally needs to be re-done.

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