Delmer's Precision Brakes

  • 5.0 of 5 stars
5 reviews

2317 Lincoln Blvd, Santa Monica, CA 90405, us

(310) 452-3843

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 12, 2000
Delmer's is one of only two shops that I trust with my vehicles (I do most of my own repairs). Despite the fact that they have been around for over thirty years (in essentially the same location), I greeted them with great skepticism the first time I was forced to leave a car there (the older I get, the less time I have to fiddle). Happily, I was in for a pleasant surprise. Shortly after leaving my car with them, I received a call at work. Joseph informed me that they had found additional problems with my car. I thought to myself, "oh great, here we go" expecting some b.s. designed to drain my wallet, and reacted defensively. His response to me was to offer to put my car back together and send me on my way (at no charge) rather than only do a portion of the work he felt was necessary. His willingness to do this calmed my righteous indignation (how could HE know better than I what was wrong with MY car?), but I still wasn't convinced. He had me listening (unlike earlier), however. To make a somewhat long story short, he had found something wrong that I hadn't even looked at - so I could at least entertain the possibility that he wasn't seeing dollar signs. What closed the deal was what has made me a loyal customer ever since. He explained that he could do the repairs I had requested AND the work he felt needed to be done for less than the original estimate. I had specified new parts which he felt were unnecessary. Having dismantled my entire rear braking system (which he was prepared to put back together for free, remember), he had determined that my wheel cylinders and one set of wheel bearings were in fine condition and could simple be rebuilt and repacked, respectively, saving me more than the cost of the new brake lines he said I needed. Needless to say, I gave the change order my approval. When I picked up the car, the brakes worked better than they ever had before (I bought the car used), my old lines were cracked (he, of course, saved them for me) and I paid less than I expected when I dropped off the car. Since then, I have continued to use them for repairs and advice. Last summer, I was ressurecting an old motorhome to take on a 1300 mile journey. The afternoon before we were to leave (a Saturday, no less), I discovered a very leaky rear wheel cylinder. I figured on at least a two day delay and a big expense. I called Delmer's. Four hours later I had all new rear brakes and repacked wheel bearings (something I had wanted to do, but didn't have the time or the energy to do it), at a very reasonable price. In addition to their competence and integrity, I have also learned things from the people at Delmer's. Having had twenty years of automotive mechanical experience (and a few more if you count mini-bikes), it can be easy to think that I have seen it all. Just a couple of weeks ago, Delmer's proved that that wasn't true. They diagnosed a hard brake pedal and dragging calipers as a lack of free-play in the pedal. This may seem like an obvious source of such a problem, but I had never run into it before. I went home, figured out how to make the adjustment and, sure enough, the problem was solved. Of course, the advice cost me nothing and the people at Delmer's did not try to secure the work for themselves. They gave me the information knowing that I would do the work myself. Many times in the past, the only information a mechanic has been willing to offer is "bring it in and leave it with us." Give me a "brake."
Apr 23, 2005
Several years ago I took my 1972 Pace Arrow Motor Home and got an estimate for repairs, at a reasonable cost (had priced it at other locations) big job, taking off wheels. The price was right but I was not ready. A year or so later went back to do the job and they checked it out again and gave me the same price, which was reasonable for a major complete job. They are "Old World" precise. The work was done cleanly and in a timely manner and the brakes are excellent. A year later had a problem and took it back, they kept it over night and the next day they told me it was only a small line gone bad, I had had the lines replaced on the job. They did not charge me! 5 or 6 years later the brakes are still great! I'm an old retired Dr. and very demanding.
Mar 29, 2007
Efficient, effective and honest. They you you exactly what's wrong (and what isn't), then fix the problem in a reliable manner for a reasonable cost. In my case, the back brakes were fine, but the front brakes were shot. Another mechanic had told me I needed a complete brake job! I was out in less than an hour and saved a lot of money.
May 23, 2013
  • d1030
Took our 2006 Scion into Delmer's because brakes had been making odd noise when car initially started each morning. Brakes had been replaced by dealer only a few months ago and this was when noise started. They offered a free estimate and disassembled and checked brakes. They found everything to be in order and reassured me that it was OK just to live with the early morning squeaks. I drove away feeling grateful but guilty that I hadn't been asked to pay for half an hour of their time.
Aug 10, 2013
  • KittyB
A friend I knew in Los Angeles and I were speaking on the phone this morning and reminded me about Delmer's Precision Brakes in Santa Monica. He's the person who recommended Delmer's to me in mid 1990s. It's been years since the mechanic at Delmer's repaired my Pontiac Lemans' brakes, but I will NEVER forget the experience. Ever since, I've wanted to thank Delmer's with a review. Today, I'm writing the review. It was the BEST car repair experience of my life. I'd tried to get my brakes repaired at a number of places in the Los Angeles area before I found Delmer's because my brakes were spongy and my foot went all the way to the floor. After the other shops repaired my brakes my foot still went to the floor. I was told, that's just the way this car's brakes are and nothing more can be done, over and over. One day, my friend, who knew of my ongoing dilemma and was car savvy, recommended Delmer's Precision Brakes in Santa Monica. I had almost given up on ever getting my brakes repaired. But, I thought maybe this is the place that will finally repair my brakes. I took my car to Delmer's. When I explained the problem to the mechanic, I was treated with respect, even though I was a....woman. He spoke to me as if I had a brain and would be able to comprehend what he was saying. Within a short time and for relatively little money, the brakes were fixed. I still remember my elation when I put my foot on the brakes it didn't go to the floor, or even close. Finally, the brakes were fixed. It was a miracle for me that I'd found a mechanic at a brake shop who knew what he was doing!!!! After that experience, people didn't even have to mentioned that they needed a good brake shop before I told them about Delmer's. THANK YOU mechanics at Delmer's for ALL your continued outstanding work!!!!!!

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