Wayne's Tire Incorporated

  • 5.0 of 5 stars
2 reviews

125 W Main St, Santa Maria Valley, CA 93458, us

(805) 925-0971

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Jun 04, 2005
Wayne's Tire Inc. has many locations on the Central Coast of California, 2 in Santa Maria which I've had work done at. To update your data base: The original shop at 125 W. Main St. which I've dealt almost exclusively with since 1963 & a newer shop at 302 W. Betteravia Rd. The phone numbers are (805) 925-0971 (W.Main) & (805) 928-2661 (W. Betteravia). The shops have always retained the same managers & mechanics for many years, before roll over occurs. This is an indication (to me) that the company takes care of their employees & they are consequently not thinking about where they can get a better job & make a few more bucks, rather than staying focused on their job. "Fine mechanical maintenance comes from contented mechanics.", so to speak. They've always gone the extra mile when it comes to providing the best service & customer satisfaction. I think you need to be greatly suspicious of anyone who fills out this questionnaire & says the shop got it right the first time, every time. No one is perfect & Wayne's mis-diagnosed a problem one time in over 40 years. But they made it right when the culprit was finally discovered, so I had to give them a 4 in that category, to be honest & maintain the integrity of your survey. The personnel are always freindly, extremely knowledgable & recommend only the finest products. Their prices are not the lowest, but the quality & dependability of service are worth the slightly higher costs. The integrity of the manager at the Main St. shop for about the last ten years, Mr. Mark Newfield, is beyond reproach & a delight to work with!

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