Water Star Motors

  • 3.8 of 5 stars
4 reviews

318 River St, Santa Cruz, CA 95060, us

(831) 457-0996

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.8/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 26, 2008
I am VERY impressed with Water Star Motors. They stand behind their work. They are honest, competent and polite. I had one of the best mechanic experiences of my life with them. I highly recommend this shop!
Mar 28, 2009
Aug 11, 2013
  • calverley
Clean shop.....great customer service.
Jan 15, 2014
  • uve
Oil change was not done, provided parts disappeared which is a nice way of saying they were stolen from me, my entire engine disappeared from the shop--so if the owner did not take it how can this shop be in a safe environment. Please do not get ripped of here. Especially elderly folks and young inexperienced clients like UCSC students who are charged 98 Dollars for an oil change. This business is terrible, do not trust their manipulated reviews online, as soon as you have a serious car problem that they can not fix they will no longer talk to you nicely. It is the most rude and bold experience I ever had--can not believe that they took my entire engine and did not change my oil. I was charged for this oil change.

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