Imperial Automotive

  • 5.0 of 5 stars
1 reviews

111 Verdi St, San Rafael, CA 94901, us

(415) 457-5868

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 11, 2009
I've been going to Imperial for just under 10 years -- Kevin and his employees are straightforward, easy to deal with, honest, communicate well, and take the time to talk you through what's up with your car. On top of the routine maintenance I now hand over to them, I've had a couple of good-sized, unique problems, and Kevin came up with practical, cost effective solutions. I've always done the work myself in the past and don't really trust most of the mechanics I've met, but I refer this shop to all of my friends and coworkers.

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