Jensen's Foreign Car Service, Incorporated

  • 4.8 of 5 stars
12 reviews

5811 Winfield Blvd, San Jose, CA 95123, us

(408) 940-6905

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.6/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Jul 07, 2000
Bob is both honest and competent. Highly recommended.
May 04, 2001
My whole family uses Jensen's. They do excellent work. One day I was talking with a co-worker and we realized that she and her whole family also use Jensen's. Excellent work.
Feb 09, 2005
I had nothing but good experience at Jensen for the last 3 years. I had my (manual) transmission repaired last year at 163K miles. After 11 months and 18K miles, the throw out bearing broke, and they fixed it for free.
May 25, 2004
19 to 20 years ago the engine in my parent's new 1984 Volvo 240 turbo wagon overheated and had to be fixed. my parents didn't know about Jenson's and took it to some other shop (big mistake). The other shop had the car for about a month just sitting in pieces on the shop floor, my parents finally got fed up with the other shop and had the car towed pieces and all to Jenson's where Bob (the brand new owner/mechanic) fixed it up so well that we have taken it back to him ever since. In fact I now drive that same Volvo and it is still running smooth at 165,000 miles. We also take my sisters 1992 Honda accord to them and that is running great also.
Jul 14, 2004
I had the headgaskets on a 4runner go at 146000 miles. Bob said the 4runner is a bear to get apart and put back together so the labor was @ 14 hours. The heads were taken somewhere for 300.00 and I had them do the timing chain at the same time. He replaced the water-pump as well as it looked like it was almost done. They seemed very responsible, competent and knowledgeable so if you don't mind 94.00 an hour for labor. All of the work was 2379.00
Feb 12, 2005
Despite the name, the shop is no longer owned by the Jensens -- the current owner bought the shop from the Jensens many years ago. That doesn't matter though -- the new owners are very friendly, and take the time to explain the repairs you need and why you need them. They won't try to force you into something you don't need. The best part is their pricing. I saved nearly 50% compared to a Toyota Service Center, because Jensen's doesn't double-bill on labor for parts that are right next to each other! The pricing ends up being very reasonable. All in all, I was very happy with my experience and intend to visit Jensen's for any future repairs.
May 14, 2005
Bob and his guys are the greatest. They give advice freely and look for ways to save time and money. I've had them work on my Volvo for 14 years and would think of taking it anywhere else.
Aug 25, 2007
I am a "Biased Customer" because we began taking our cars to Jensen's when Jensen still owned it. We have never had a problem in those 20-25 years with Bob David. I am a fan and recommend this shop to anyone who has a car they service. We still have our 1982 245 Volvo. When Bob could not get parts for it he "jerry rigged" it to work since it is now our second car and only goes about 4-5 miles a day (and, he did not charge a lot to do it even after searching the country for a part). We had a 1987 Accord they maintained until was too expensive to keep (Bob told us that, too). He is now taking care of our 2002 Camry. I hope he and Mary do not decide to retire any time soon.
Nov 02, 2009
These folks are the best! I bought my '96 Volvo second hand with 95,000 miles on it. I took it to a mechanic (in Sunnyvale) recommended by a coworker to get the 100,000 mile servicing done. That mechanic kept the car for months. The price kept going up but the car was in pieces and just never seemed to be ready. I found the excellent reviews here and took the car to Jensens. 6 years later, now with 150,000 miles on it, Jensens still never ceases to amaze me at how quickly they diagnose and fix problems. They know about all the nuances of these cars and keep them running. Wish the Volvo was as reliable as Bob & Mary!

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