Jacobys Auto Electronics Service & Repair

  • 4.9 of 5 stars
14 reviews

463 Blossom Hill Road, San Jose, CA 95123, us

(408) 281-3062

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Mar 10, 2009
I've been taking my car to Ron since he took over the shop from JP Chand, and I took it to JP for years before. It's rare to find a merchant whom you can trust enough to say fix it...what ever it takes, and you won't get screwed. If Ron feels something is needed, I don't second guess or get a second opinion, because if it's not needed, he'll tell me that too. I've taken 5 different cars to him over the years and never had issues with any repair he did. He keeps great records and is willing to give me copies of all the repairs when it's time to sell my car. I don't go anywhere else!
Feb 24, 2009
I just went to these guys for the first time - Ron and Brian. Very good service at a reasonable price. They fixed the problem, checked all the fluids and put air in the spare. And made a couple recommendations (could use a tune up) without trying to sell me a bunch of stuff.
Apr 17, 2006
Ron is the best.
Feb 24, 2005
I was a legacy client whom Ron Jacoby, owner and chief mechanic, inherited when he purchased the business. The previous owner/mechanic was an impeccable professional whom I knew would sell only to another professional who met his same high standards. I was not disappointed! Ron Jacoby has met and exceeded my expectations of what makes an outstanding mechanic: honest, state of the art knowledge, customer oriented, and possessed of the highest professional integrity. I recommend him regularly to friends and co-workers. They are all thrilled and pleasantly shocked to meet a mechanic who lives up to his fine and well deserved reputation for automotive excellence and customer service.
Mar 10, 2009
WE have 4 cars and Ron has done a great job with all of them. He'll let you know if you have to fix something right away or if you can wait a while. I've never had to take a car back because it wasn't fixed the first time. I've been especially impressed with his work on my Honda hybrid. What a mistake it was to take it to the dealer! Ron charges less than half what they do for routine maintenance, he answers the phone on the first ring and he doesn't talk down to me because I'm a woman. I am SO happy to have found this shop!
Jun 26, 2007
Just visited Ron recently for an oil change. I go to him instead of the oil change outfits because I know he will not only change the oil but check fluid levels, check tires, and, if anything is seriously amiss, he will bring it to my attention. For example, he told me I will need to think about new tires, not right away, but before rainy season and winter begins. This kind of heads-up allows me not only to budget but is a safety issue I would not necessarily notice. Great knowledgeable customer service and integrity rolled into one!
Jan 26, 2009
The car had an intermittent electrical problem and they were able to fix it even though an overly "conscientious" (NO CONNECTION TO THE SHOP) tow truck driver had insisted on "fixing it" himself over my strong objections. Unfortunately, the car wasn't in the "down-state" that was necessary to trouble-shoot the problem. Still, this shop was super at going the extra mile to get it to repeat the intermittent problem. They did a great job fixing it.
Nov 13, 2009
I personally heard rave reviews about this place from a few people, so I had to check it out. Most impressive comment was that Ron gets referrals from the dealership mechanics when they cannot fix something, because he will get to the bottom of it. I talked to the owner when I brought my car for the oil change to start and was impressed how passionate he is about his business. I was very pleased with customer service: Henry, his associate, greeted me at the door by name (I called to get a quote and make an appointment) because he recognized the car. Genuinely nice people. I know I am not going to be just a number here... It makes you feel good to support a business like this. I will definitely come back!
Nov 07, 2011
Dec 15, 2010
There are hundreds of auto repair shops in my town but for years I have been driving 35 miles to have my 1998 Dodge Caravan and 2008 Toyota Highlander Hybrid serviced by Ron and his team. They are consummate professionals. It's so refreshing to do business with an enterprise that you can really trust to do the work well and do it right the first time (and who treat this 60 year old woman with respect).

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