Independence Auto Service

  • 4.9 of 5 stars
16 reviews

2415 Old Middlefield Way, San Jose, CA 94043, us

(650) 964-2033

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Nov 06, 2011
Nov 06, 2011
May 19, 2005
I take both cars in my family to Independence Acura. Vladmir and team have been great at servicing both my 99TL and my 99 Lexus RX300. Vladmir always explains the best options for us and recommends the appropriate service - unlike the dealers who tend to recommend services I haven't needed. They are also very prompt and quick with the return of the cars.
Jul 07, 2000
  • N/A
Independence Acura has a new owner - Vladimir. I had taken my Integra to Tesh several times before and had been pretty happy with the results, and now I was worried that I'd have to go looking for a new mechanic. But I must say that Vladimir is even better than Tesh! He was patient, explaining to me the problems he found during the 120k service in as much detail as I wanted and showing me the parts he replaced. He even fixed a minor problem at no charge. Best of all, not a trace of male chauvinism or condescension. (Tesh, unfortunately, did not rate real high in my book on treatment of female customers, though he did good work.)
Aug 17, 2004
I've been taking a Toyota and a Honda to this shop for the past two years and have been extremely satisfied with their work. They will repair rather that replace if possible and they do the job more competently and quickly than the local dealers.
Jun 04, 2006
I know I am a very satisfied customer because I always recommend Vladimir and Independence Acura to everyone. Not only has he done all the maintenance on my 94 Civic, I have taken my 88 Lotus there too. I usually don't trust anyone else to work on my cars but after the care and reasonable repairs I cannot afford not to. Just like another reviewer stated, Vladimir always fixes my car the right way and his trouble shooting either agrees with mine or he is right. I really feel fortunate for trying them for an oil change 6 years ago. Independence Acura has worked on my coworkers' Toyotos, Nissans, and a Chrysler Grand Voyager. All have been satisfied too. I am always impressed by the fair and honest work performed and the dealings my coworkers receive.
Dec 31, 2004
Great experience. I take both my cars here ( acura and lexus ) and have always been able to get in promptly and have the cars return on-time.
Jul 21, 2005
Exactly what you'd hope for in a mechanic. Honest, to the point, fix the problem, charge a reasonable price, do it right the first time (and stand by the work if it isn't done right). Took two cars in for brake jobs and both have turned out great.
Aug 19, 2005
I came to Vlad after some poor experiences with another shop, which shall go nameless, that is very close to his. The final straw was the other folks misdiagnosed my problem and convinced me to replace a perfectly fine distributer when the problem was an over-heating fuel pump relay. Vlad knows Hondas and replaced the pump after having me take good notes to correctly pin it down. Vlad and his staff are always responsive and continue to great work: tune-ups, CV boots, and little problems too. My Accord now has over 140K, runs great, no it's not for sale, and is getting 32-34 MPG on trips at 75+ crusing.
Jan 01, 2006
Following Car Talk advice for buying a used car, I had Vladimir inspect a 2004 Honda Civic that otherwise "appeared" fine. After Vladimir carefully inspected the car with Sergei (who is the body expert and very thorough; ask for Sergei), it was clear that the body had repairs otherwise not noted. And, it was a Certified Honda used car. I was saved from buying a car that had issues. Having a used car inspected independently is a must!

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