Volvo Repair & Service by Popular Mechanix

  • 4.8 of 5 stars
15 reviews

252 14th St, San Francisco, CA 94103, us

(415) 621-0376

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.8/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.1/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 01, 1997
This is the most remarkable thing about this Volvo specialty shop: It is cheaper than general car repair places AND their estimates in my experience are often higher than the price they actually charge AND it's been my experience that they don't sneak in unnecessary charges and repairs, for example, if in doing a tune-up they decide they don't need to do some part of the normal job, they won't do it, instead deducting it from the cost of the estimated job. Once I had some suspension work done. I was told it would cost upward to $700. When I picked up my car, the cost was more like $200 with the comment that once they got in there and looked at everything, it wasn't as bad as they had thought it would be.
Aug 02, 2001
This is the auto mechanic of your dreams! They always provide thorough diagnosis without pressuring you to fix non-urgent problems. When I brought them my second used Volvo, they took the extra time to explain which repairs are essential, which could wait a little while, and which could safely wait until I was ready . They have always been enthusiastic about giving a full explanation of a malfunction and what steps were needed to remedy it. They know their craft well. They've never been mistaken about a diagnosis and will tell me up front if they suspect a problem may have more than one possible cause -- in my case they even told me I could safely wait until the problem (a noise) became more pronounced, helping them narrow the possibilities and helping me avoid paying for a possibly unneaded repair. I had used another reputable shop until I got tired of their gruff attitude. Then I discovered Popular Mechanix. Friendly, honest, and the epitome of inte
Jul 17, 2006
They diagnosed my car's problems quickly and accurately. (Used car in very rough condition, bought because it was exactly the model I wanted.) I spent a number of long calls on the phone with John as he pinpointed problems. The work was done quickly and reasonably, and John helped me prioritize what needed doing now and what could wait. I've owned Volvos for almost 40 years, and this is without a doubt the most competent, professional, humane and just plain nice shop I've ever dealt with. You can't go wrong here. Well worth the drive from Silicon Valley.
Feb 27, 2007
I have an older model volvo (89 740 gle), i love that when i take my car in the staff treat it as if it were brand new, i never feel like they look down on my older car, in fact, i think these guys like making old cars run great, they take special care of my volvo and treat it with tlc! They have professorial level knowledge of volvos, they are the best, b/c they take pride in quality repairs.
Feb 28, 2007
Andrew and Will are the best. I used to take my '91 Volvo wagon to a mechanic who was very good, but I always walked away thinking I got screwed and that he did work I really didn't need done. I then started searching for a new mechanic and had several horrific experiences until I found P.M. These guys know Volvos insideout. They diagnosed and fixed problems that had other mechanics scratching their heads. Best of all, I trust them. They give you a breakdown of all the things that need attention and tell you what's critical and what can be put off til later. Their prices seem far more reasonable than other places I've been to and they get it right the first time. Best of all, when I pick up my car and drive away, I never get the old "Gee, I wonder if I just got screwed" feeling.
Nov 07, 2011
Apr 22, 2006
My wife and I have been taking our 1983 Volvo there for years and years and years. Andy and his shop are completely honest; it often happens that repairs they estimate are not necessary and not charged for. If something is wrong, they fix it - no questions asked - and then deduct the charge. Every once and a while they do something and write it off as "customer good will." Every once and a while they have a car for sale; by brother and his wife bought one and it ran perfectly for years. If every business was this honest and responsible, we'd all be better off. I'm a customer for life.
Dec 12, 2008
I've already referred a fellow Volvo owner to your place! Thank you for the great and super-friendly service. I absolutely trusted your advice and work. I'll definitely be coming back for any future service needs. Adrianne D.
Dec 12, 2008
popular mechanix is excellent in every way possible. i took my volvo 97' 850 t there for the first time last month, and as soon as i stepped in i knew i was in a responsible shop that enjoyed what they do and did it well. super talented, quick intelligent diagnostics, explanations along the whole way, careful of the cars exterior and interior while making repairs..even fixing some of the more minor problems with no charge, and looking over other parts of the car to see if there were related problems..they went way way beyond my expectations. i even had some discrepancies with my warentee coverage and they patiently worked with me and the warentee company for over two weeks, then brought my car to better than new performance. i would easily trust them with any and all future repairs-i only wish they worked on all types of cars. you will never, never, ever find a better volvo shop than this.
Oct 11, 2006
These guys ROCK! I went to them after I got burned out on my regular mechanic and a transmission shop - Andy fixed EVERYTHING, perfectly, the first time - even things the other guys blew off despite my repeated visits. My 1989 Volvo 760 Turbo runs like a dream - I even left the shop with a list of things that will need work in the coming months. With these guys, I'm thinking I'm going to get 300K miles out of my car. And really, isn't that why you bought a Volvo? This is the best garage experience I've ever had. Andy is my new best friend!

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