Nordic Motors

  • 4.7 of 5 stars
8 reviews

1700 El Camino Real, #B, San Carlos, CA 94070, us

(650) 595-0170

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.5/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Sep 24, 2001
These guys are the best! You will love them. They are real swedes too, and they know their volvos and saabs- and their SCCA rally cars too. Carl is a pro both on the road and in the shop. I've moved now to the east coast, but if I could ship my car back and forth for repairs, I'd do it in an instant!
Dec 14, 2001
Carl and Mike are gentlemen that are a pleasure to do business with. When my 1998 Saab 900S developed a suspicious knocking sound, they candidly assessed the problem and, ultimately, saw to its repair. When is the last time you looked forward to a trip to the repair shop? I'm looking forward to giving them my 65,000 service business. Nordic Motors has joined the ranks of businesses on the Peninsula that I go out of my way to recommend.
Dec 18, 2002
Nordic Motors has maintained our progressive fleet of used Volvos ('79-'83-'87-'90)in good repair and safe to operate, for ourselves and our two daughters. The '83 was our Family Driver Training car; was driven back- to-back 8 consecutive years of high school,(and summer jobs) and it's still running! thanks to Nordic Motors. I sincerely recommend their work and great attitude.
Jul 03, 2003
Carl is truly honest, and will help you take care of your car as if if it was his car. His advice about if something needs to be fixed now or not is truly impartial, not a sales addon common in the business. Carl, Mike, and Johan respond well when they screw up, but most important, they rarely screw up! I have been a regular with Nordic Motors now for many years, and my Volvos hardly seem to age.
Jan 23, 2004
Wonderful shop! Because they only work on Volvo & Saab, and the shop is sooo great, dollars to donuts, my next car purchase will either be another Saab or a Volvo!
Mar 27, 2005
We moved back to the east coast from the SF Bay Area about 18 months ago, and Carl and Mike are in the top 5 things we miss most about California. Every experience I had with them was great, but I'll mention two specific examples: (1) I had brought my 99 Saab 9-3 to the dealer for its 30,000 checkup, thinking that big repairs like that should be done at the "official" shop, and then I took the car to Carl for an oil change "and whatever else needs to be done" at 35,000. Because Saab had changed their major service policy for a few years (from 30-60-90K to 35-65-95K) and then back, some wires got crossed, and the guys did a major service on the car. They only realized their mistake when they went to stamp the warranty book. Carl called rather sheepishly and explained what happened... and that the bill would be $42.50, not the $400+ that he'd mentioned it might be that morning. I wrote him a check for $100 because I felt so bad about the extra work, and when he realized what I'd done, he ran after me to tell me I'd given him too much. Hardly, I assured him. (2) I had to return to the dealer at 56,000 miles for some warranty work (the problem was correctly diagnosed by Carl--and denied by the dealer--several thousand miles earlier, which is why Saab decided to cover it after the warranty had expired), and while there I mentioned that there was a funny noise coming from down near the pedals, and I was wondering if the clutch might be going. Although I couldn't reproduce the noise on a test drive with the mechanic, I was told that I should replace the clutch because "it's really worn and could go any day now." I mentioned this to my dad, who has 30+ years experience working on Saabs as well as time in with Saab corporate, and he asked, "is the clutch slipping? Are you having trouble getting into first gear?" When I replied that I was not, he said the dealer sounded nuts and that I should take it to Carl to get it checked out (dad's in Maryland, so not an option :). Mike answered the phone and asked "is the clutch slipping? Are you having trouble getting into first gear?" (Good sign!) Then he said, "why don't you bring it by on your way home from work, and I'll give it a test drive." He did, said it was fine, and told me not to replace the clutch. 30,000 miles later, the clutch is still going strong.
Nov 06, 2011

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