Ken Imler Diesel Performance

  • 4.7 of 5 stars
4 reviews

2445 Harvard St, Sacramento, CA 95811, us

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
2.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Nov 06, 2011
Nov 06, 2011
Apr 29, 2008
Ken Imler is a great guy who is honest, straightforward, and very knowledgeable. It's hard to find someone other than the dealer to work on diesels. When the water pump on my F250 powerstroke went out I took it to Ken and his crew. He replaced the pump with a new one, replaced the hoses as well as flushed the coolant and refilled. About a year later, I started to smell coolant and took it back for a look. Ken explained that it was the water pump and it was the first time one had come back as bad. He then on December 23rd, replaced the pump free of charge (labor included)! I know the pump carried a warranty and the labor was not at fault but that's the kind of honest guy Ken is. I appreciate him and his crew and would recommend him to any diesel driver.
Aug 09, 2009
I have a 1996 Dodge 2500 diesel. They do all my routine maintenance. I use Amsoil oil and their price for an oil change is less than if I do it myself. I haven't had to deal with any screw-ups yet! (knock on wood!) They have also done: Brakes Transmission fluid change Serpentine belt change Valve adjust

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