Honest Engine

  • 3.5 of 5 stars
3 reviews

2800 S Street, Sacramento, CA 95821, us

(916) 485-4113

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.3/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.0/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.5/5
Apr 11, 2007
This company offer competitive prices and competent work. They have one of the lowest prices for smog checks in the area. I take my Lexus there for work that costs almost twice as much as the Lexus dealer which is across the street. They work mostly on Japanese cars.
Jan 29, 2010
Just a great place...they always fix things at a great price..very honest as well. Once, I went in with a squeak from brakes. They checked and said it was only a squeak, nothing to worry about...anyone else would have taken me to the cleaners!! I love Honest Engine !!!
Nov 03, 2013
  • art101
Thought about Honest Engine today while reading repair shop reviews for a tune-up. Bought my 1998 Honda Civic CX in 2000 and was a loyal Honest Engine customer from then until July 2008. That's the last time I used them; haven't been back since. The Check Engine light came on, so I took it to them. They charged $98 to diagnose the problem: a failed upper Oxygen Sensor. I didn't have a problem with the diagnostic fee. I did, however, have a problem with the repair cost: $406.11 (including sales tax). They charged $196 for labor (whatever) and $195 for the part. Thinking the part cost seemed high, I checked several online resources. I found the part listed at (retail) prices ranging from $21.79 to $52.79. Even at the high end, charging me $195 for the part felt excessive. Frankly, I felt ripped off. I don't have a problem with repair shops making a reasonable profit on a part. But Honest Engine's excessive markup cost them a loyal customer. Other repair shops could learn something from this. Don't rip people off - especially since the 'net gives customers ways to see what parts really cost. BTW, I still drive my '98 Civic ... it's in mint condition with only 62,000 miles. "Honest" Engine will never work on it.

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