Fletchall's Empire Auto Works

  • 4.4 of 5 stars
2 reviews

10180 Hole Ave, Riverside, CA 92503, us

(951) 351-4255

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
4.0/5
I would recommend this mechanic to others
4.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 03, 2008
First, I couldn't answer the question about them responding well when they screw something up because they never have in over 15yrs. of going to them. Mark Fletchall is the owner and is one of the most trustworthy and knowledgeable mechanics I have met. His mechanics meet his high standards also. Not only did he work on all of our vehicles over the years, including a motor home; but I recommended him to friends too. Some had to travel a distance to get to his place, but they continued to use his services due to everything rated above. I've moved from the area and my two vehicles are still under warranty so I go to the dealerships near me; but once the warranty is over, I will travel the 70 mile round trip to have him service our vehicles.
Sep 09, 2013
  • RJC909
I have taken both our cars (Cadillac and Chevy) to them for the past 3 years on the reccomendation of our church pastor, and have been very happy. Prices are reasonable and they have always found and fixed the problem the first time. I have recommended them to several friends and they have had similar results.

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