Sherman's Auto Service

  • 4.0 of 5 stars
7 reviews

710 San Antonio Rd, Palo Alto, CA 94303, us

(650) 494-1303

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Nov 07, 2011
Dec 07, 1998
I moved to CA from OH where Lincoln Town Cars are as thick as BMW's in CA. My car, the Hovercraft, has 160,000, gets 20 mpg and has nicer furniture than my house. I was pretty happy with my shop in OH and worried here. Sherman's has consistently come in under estimate, even sometimes after fixing another problem that was not obvious. For instance, I needed both U-joints and the estimate was $150. Seemed reasonable. When the car was up they noticed that the right rear differential seal was leaking, about $250. I picked the car up, the bill for both was $200, when I asked if there was mistake, Scott told me they usually go a little high on eastcoast cars figuring everything is rusted up. Both estimates seemed reasonable alone, but it was a nice surprise to get out of the shop for about $200. I've recommended the shop to several others. They have been as happy as I've been.
Nov 07, 2011
Nov 07, 2011
Sep 06, 2006
I have had my own 2 vehicles worked on here (Jeep and Jetta) and a Delivery van for work. Scott always makes sure not to over promise and usually gets the work done to fit your schedule.
Nov 07, 2011
Nov 07, 2011
  • N/A

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