Bill Schuster & Sons

  • 4.9 of 5 stars
3 reviews

2345 Laguna Canyon Road, Laguna Beach, CA 92651, us

(949) 494-8700

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 06, 2004
Simon Schuster's son runs the shop now, but he still comes in and chats with the customers, both about their cars and life in Laguna canyon and his getaway spots. A little bit of "Car Talk" live in Laguna Beach. Always a pleasant experience when you're panicked about your car. Recommended to me by a friend who went there for years-was the only shop around that could work on some esoteric sports car he had!
Nov 01, 2011
This shop has been so good to me that I had to write a review for them. How could it be that in the middle of an area quickly transforming into a playground for the rich there remains this honest, down-to-earth repair shop? I have been to them for a number of repairs and they have consistently provided honest, punctual service at a reasonable price. What really motivated me to write this review was my most recent trip to Schuster and Sons. Having decided to perform a tune up on my truck, I called them and asked them about changing spark plugs (as I had never done this before). They told me to come by to get some tips. They showed me how to set-up the torque wrench I had just bought, they walked me through the process of changing the plugs and even gapped them for me. I mean, c'mon! These guys are what mechanics should be.
Dec 17, 2014
  • Hartman family
I wish I had time to write a lengthy review on Schuster. I have nothing but positive things to say about them. They are honest and customer focused. Today I went in for oil change and breaks, (breaks made horrible noises) Well, turns out breaks have at least 7,000 miles on them. They were just dirty. Another time my computer system died (on the freeway) they took the initiative to deal with the dealer, my car was beyond the standard warranty. But they researched and found out that the computer system was STILL covered.. Saving me $1,000's of dollars. There is still a lot of "good" in this world and honest mechanics..

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