Foothill Car Care

  • 3.2 of 5 stars
5 reviews

653 Maltman Dr, Grass Valley, CA 95945, us

(530) 477-5712

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.6/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
3.3/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
3.8/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
2.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
May 14, 2004
Only went there once for a timing belt, bearing pack and transmission diagnosis. They left a loose nut inside the timing cover, but were appropriatly apologetic and fixed it. They road tested based on my concerns about the transmission shifting at very high RPMs and didn't have much to say. I guess that isn't their specialty, but I would have thought they would have noticed and mentioned the lack of power (later noted by a 15 psi compression test on one cylinder).
Mar 05, 2005
They are one of the few mechanics who will drive your car to the shop and bring it back..Bob lives accross the street from me and uses my car to go to work. I need to point out I did not realize he was the owner of Foothill Car Care until a friend told me about his shop and service.
Feb 09, 2006
Upon a trusted referral, I took my car to Foothill Car Care for a tune-up/check-up. They did a fair job, except the mechanic put the wrong oil filter on (tough to do). The filter came off as I was excelerating onto the freeway one cold winter's morn. The owner refunded the oil change money, steam cleaned the engine and underside of the car, and was apologetic. But I have to wonder what type of mechanics they hire!
Jun 29, 2006
I took my Volvo From Hell to them for years upon years and they did a very good job of working on it. Now I don't know if it's them or parts, but I've heard from several others in the area that if you are in a hurry and don't tell them (and MAKE IT A POINT and FOLLOW UP WITH PHONE CALLS, it could be weeks until your car is done. they sent out a volvo transmission to be fixed, three times, and finally put in a NEW tranny -- and charged me ONLY for the first tranny rebuild. That's honest. But it took two and a half months! They'll sit down and really tell you what's wrong if you ask and seem to care. If you don't care what's wrong, they won't waste time telling you. so if you care, ASK! Now that the Volvo From Hell has passed on, I haven't used them all that much. But they did exceptional work on my Toyota Supra when I had that-- but Dang! -- slow! -- the work was exceptional -- meaning that it was done right the first time, never had to be redone if it was that kind of work -- but they won't jerry-rig something together to make it better like REAL mechaincs (in my book) will do. they'll use ONLY REAL PARTS, and for most folks that's good. I'd rather have a mechanic that will fix something so it won't break again if they can. these guys won't. but then, this IS California, and there are liability laws -- even something like the tail-gate latch of a pick-up could cause millions of dollars of damage if they put on a latch that really out to work, but didn't -- they'll only put on the one from Chevy -- six times in as many years. The owner is sharp as a tack -- and the shop is always busy, very busy. That will say a lot more than words. Recommend highly, but with just a few reservations on slow, and they SEEM just a little high, but that might be extra time spent doing the job right. Over all, a 4 out of 5 -- on an UNINFLATED scale -- 'grade creep' is a problem in schools, and it is often a problem in other rateing systems as well. So a very high 4 out of 5 over all, but not a 5/5 because they are human and like the volvo transmission: TWO AND A HALF MONTHS(!!!) -- BUT I ended up with a NEW one for the price of the first rebuild -- How do you grade that? Slow but honest? Slow vs Honest? Hard to know. 4+/5 -- and in a rural area like Grass Valley kinda is, and almost no public transportation - it's almost not a germaine question.
Feb 14, 2012
  • Brien
I took my Subaru to them because they were susposedly Subaru certified. They were to replace the timing belt. They reccomended that I replace the water pump at the same time, since they are located in the same area, and I agreed. This was at 60,000 miles. At 95,000 miles the timing belt replacement broke causing $2,000. damage to the engine. It should have lasted for another 35,000 miles. They claimed the timing belt tensioner failed. They accepted no responsability whatsoever.We had to leavbe the car there until it was paid in full. They threatened to charge us storage. Never Again!!!

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