Evert Automotive (warranty = 12,000 miles or 12 months)

  • 3.8 of 5 stars
7 reviews

9722 Kent Street - Suite D, Elk Grove, CA 95624, us

(916) 686-6770

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.4/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Sep 08, 2005
Owned and operated by Rhonda, a single parent who somehow was able to get herself together and purchase the shop. Rhonda understands cars and runs the front office. She can find out about and explain anything. More than once she has saved me from unnessesary and expensive (hundreds of dollars) fixes recommended by the dealer that didn't need to be done. She is very organized, understands that people often have tight budgets, and is very accommodating. Being female, I find it refreshing to be treated at her shop as an equal rather than as a dimwitted child. Evert Automotive is now taking care of my third used Saturn. The one drawback is that you're on your own as far as getting to and from the shop, but Elk Grove is still small enough to walk.
Aug 05, 2006
Rhonda is a jewel - at first I doubted her expertise because of her gender but quickly learned she was highly competent. She will never cheat you and refuses to do "fixes" that the owner doesn't really need. I highly recommend her business to anyone in the Elk Grove area looking for honest and thorough work.
Jul 20, 2007
I'm SO glad I found this shop! Rhonda always explains exactly what we need, even though I am utterly clueless about cars. Several times she has taken me back through the shop to show me exactly what work is being done on my car. The shop is extremely clean and the mechanics are polite. Today I took it in to replace the water pump-- Evert fixed it for $150 less than the dealer estimate!
Dec 02, 2007
They are a great shop - the best one that I have ever been to.
Apr 06, 2008
I went to Evert on the recommendation of several comments online. As far as I'm concerned, she's my new mechanic. She takes the time to listen to your description of your car's problems and even writes it down. Even though I'm a female who doesn't know much about cars, I do know when my car has something wrong and I hate it when a mechanic puts my description of a problem into two words and then expects his crew to know what's wrong. She has never made me feel incompetent and she always takes the time to explain things fully. She charges reasonable rates and tells me if something doesn't need to be done. I trust her and her mechanic totally.
Nov 07, 2008
Evert Automotive, and Rhonda, the owner, are wonderful! We took in our Nissan for a problem that the dealer had not been able to fix (and of course, they wanted to charge us every time we got within 100 ft. of them, practically). Rhonda and her shop fixed it within hours for an unbelievably beyond reasonable price! Everything others have said about Rhonda on this site is true. She takes the time to explain what needs to be done, and most importantly, what is necessary and what is optional, always trying to save you from spending unnecessary money. As a female, I always felt talked down to by the dealer's representatives -- with Rhonda, I feel respected. This is our new shop, for sure. We will be taking both our vehicles there in the future, whenever they need antyhing.
Jun 19, 2015
  • jenum
I feel so bad that I recommended this place several times...57 dollar oil changes by some tatood guy that jerked out my radio because he did not want to listen to NPR..I no longer have cd player---three times to get the water pump right- who knows what kind of damage done..over priced incompotent!!! Do not go there!!!

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