Worrell Automotive

  • 4.9 of 5 stars
7 reviews

725 Fulton Shipyard Rd, Antioch, CA 94509, us

(925) 757-5525

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.6/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Nov 07, 2011
May 16, 2006
Bill Worrell has been our family mechanic for near 20 years. During that time he has serviced and repaired more than a dozen different vehicles our family of 4 has owned. His work and customer service has always been way above par. We have been lucky to have him as the "Family Mechanic" for so long. I trust his judgement and skills and those of his crew. To this day I still drive over 40 miles to his shop for repairs I need! Respectfully- John Bell Tracy, CA
May 21, 2006
Once they did some work and later it turned out that that was not the problem so he deducted the cost of the previous work from the new work. Almost all the time though they are right on when they do a repair. The owner Bill used to teach auto shop at school and he just has a nack for knowing what is wrong with a car. I will have my car towed from almost anywhere it breaks down just to have an honest mechanic like Worrell's work on it then I don't mind spending the money to get it fixed. I spent years and wasted money, before finding Worrell's, on mechanics who treated me (a woman) like I was a sucker waiting to be taken. They would fix something that wasn't wrong then charge me to fix the right thing later. It is great to know you offer this website for finding a competent, honest "mechanic".......
Nov 07, 2011
Jul 26, 2008
Bill's shop is one of the few places of business where one can be entirely secure in that they have the client's best interest at heart. They are totally honest, and will give you their best effort always. Many times I have gone in with what I thought might be major problems, but they have been able to handle the job at a much lower price than I expected. If they are unable to handle a particular problem, they will refer us to another reputable business without hesitation. Real gems they are, and by the way, they are very nice people, too. To let you know how strongly I feel about them, I would recommend them to my mother-in-law. On second thought, I probably would send my mother-in-law to one of their competitors.
Feb 17, 2012
  • NiallMac
First, when answering the mandatory questions I balked a bit at answering how they dealt with mistakes. They have not made one so how would I know? When we moved to Antioch a few years ago my lady's 1984 Honda Civic had to go as it had no a/c and it gets HOT here. We were looking at used cars but, being new to the area, had no idea about who might be a reliable to vet a potential purchase. Of course we resorted to the mechanics files and found Mr. Worrell. When we found something we were interested in we took it to him. He was very meticulous in examining it and recommended against it. It cost $90 but was money well spent. We eventually bought a retired rental with 24k miles on it from Hertz and did not feel a need to have it looked over but we knew who our mechanic would be. We have been entirely satisfied with the service and a couple of opportunities to take our money for unneeded work have been passed on. The only thing approaching a negative is that it is way off the beaten path and, as we are a one car family, when we bring the car for service we are stuck there. I guess if we ever need to leave it overnight I will ride my bike home.
Dec 12, 2016
  • GARYO
When my mechanic Werner retired some years ago, I looked at the ratings for the mechanics in Antioch for his replacement. I was extremely fortunate to decide on Worrells. Bill Worrell can deal with any problem, as he taught auto repair and managed to get two of his best students to work in his shop. Bills' mechanics Jeff and Erik are up for anything that comes into the shop. They have fixed electrical, brake and carburetorOAKHILL problems on my 63 Volvo P1800 as easily as they did the starter problem on my Toyota. Bill's charges are always fair, the work is perfect, and its done on time.

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