Metric Wrench

  • 5.0 of 5 stars
8 reviews

1531 W Alton Ave, Anaheim-Santa Ana-Garden Grove, CA 92704, us

(714) 557-7576

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 07, 2011
Sep 14, 1997
Jim is the best mechanic I have ever found. I worry about only one thing: he may go out of business because he doesn't charge enough! I have complained about this but Jim says he just wants to have fun working on cars, not get rich. He's no dummy: trained on Mercedes, he dropped out from the "dealer scene" and set up his own shop. My wife and I moved from southern California with few regrets -- but leaving behind the Metric Wrench was near the top of the short list.
Dec 19, 2002
Jim and his colleague Terry are wonderful. They have never ever tried to push costly repairs on me--and given that I showed up in their shop a hapless 20-something woman who had just moved there from New York and knew *nothing* about cars, that would have been easy to do. In fact, they're sometimes reluctant to do repairs if they don't think it's worth it. At one point I asked Jim what I could do about the clear coat that is peeling off on my trunk, and he responded, "Buy a new car." They're a little picky--they won't work on a car if they think it's in terrible shape and it's been repaired too many times. But I just moved an hour out of the area and I still drive back up for the regular checkups. Besides, how many mechanics have two parrots strolling freely in their front room?
Jul 12, 2004
Jim and Terry are simply the best--we've been taking our Toyotas and Hondas to Jim for 20 years and are still raving about his maintenance concept, integrity and dedication to excellence to any Toyota/Honda owner we meet. We should have known he didn't fit the ubiquitous and dreaded "mechanic" stereotype when we first pulled in years ago and he greeted us in birkenstocks and a classical music surround. Don't get me wrong, he's no bleeding heart liberal, but he is a unique and treasured professional. (The birks and the music are still around.) And, Terry, the once-young-man working with Jim, shares all of Jim's characteristics--although I'm not sure what he thinks of the ______ parrots.
Jun 08, 2005
A friend recommended Jim and Terry to me, and I took my Toyota there for years before moving to San Francisco. Even when I lived in LA, I still drove 1.5 hours to have them work on my car -- I've never met mechanics who are so fair, honest, and inexpensive. I would recommend the Metric Wrench to anyone looking for a trustworthy and talented pair of mechanics! (And the parrots are great.)
May 18, 2007
this is to affirm that Metrix is alive and well in 2007. Is does all the good things reported.
Apr 18, 2009
I have been bringing my cars to Jim for over 23 years. Jim was recommended to me by a friend in 1986. I became a loyal customer that same year when my car stalled and had to be towed to his shop. Jim told me the problem was caused by a part that the factory recalled, and if I towed the car to the dealership, they would repair it for free. Another time when my air conditioner stopped cooling, Jim showed me the broken AC knob and charged me $5 to replace it. I trust Jim's assessments and his charges are always reasonable for work that actually needs to be done. Since Jim only works on Toyotas and Hondas, I only buy these makes so I can take them to Jim for regular maintenance.
May 25, 2010
I was told = it is 'my responsibility is to bring the car 'in' every three thousand miles, his responsibility is to service it'.

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