Alignment Brake & Suspension

  • 4.8 of 5 stars
6 reviews

1121 N Rook Ave, Tucson, AZ 85712, us

(520) 722-2276

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 22, 2005
Mike Vance refuses to sell me things I ask for, which are not needed and calmly explains why I should wait another 6 months or whatever. I find his reluctance to pad the bill refreshing, but surprising.
Mar 11, 2007
Address for ABS is: 1121 N. Rook, Tucson, AZ 85712. Phone (520) 722-2276. They have worked on my vehicles for more than 20 years and without fail have been 100% reliable. I can and do recommend Mike Vance without reservaton; which probably makes me a biased customer. H.K. Poole
Aug 11, 2008
They have worked on my classic car several times and always do an excellent job. From alignment and brake problems, to power steering repairs, the work was always done right the first time, and I never felt they were performing unnecessary work or overcharging.
Mar 07, 2010
I went to this shop because of comments in Mech Files. I feel like they know what they are doing, as they explain everything pretty completely, and repairs have solved the problems. They are willing to give me a lift home and back, which is helpful. I guess the main thing is that they seem honest and competent, which is rare.
Jan 12, 2011
At about 50,000 miles on a pre-owned vehicle, I heard a high pitched noise driving down the freeway. I assumed I needed new brake pads, and brought my vehicle to a chain place. They wanted almost $600 to replace pads and extras. I went to this mechanic, based on the reviews I saw here, and it turns out the noise was unrelated and I had over 50% of the pads remaining. I walked out paying $40 for routine maintenance. When I do need new pads, I know where I'll go!
Sep 16, 2011
Bought a car with ~70K miles. Tires on front were worn unevenly while rear tires were 'new'. Swapped tires front to back and noticed pulling to right. Figured an alignment was in order so called this shop and they got me right in. They first swapped front tires and showed me the car now pulled slightly left. They suggested I may not need an alignment and that the tires were most likely the cause of the pulling. I asked them to perform the alignment anyway since the uneven wearing of the tires that were on the front. They performed the alignment which did require some adjustments and now I can't even feel the pulling. Total time: 45 mins Not the nicest waiting room, but I didn't have to wait long!

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