Quality Transmission

  • 4.7 of 5 stars
3 reviews

221 S Mcclintock Dr, Tempe, AZ 85281, us

(602) 635-4412

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.3/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 28, 2000
A switch in my transmission was failing. They replaced it and serviced my transmission, and the cost was reasonable. When the problem returned a couple of days later, they had me bring it back in and repaired it immediately, no questions asked and for no additional charge. The problem hasn't returned, and I'm pleased with the service I received.
Apr 27, 2005
To make a long story short They didn't diagnose a specific problem and outline a fix. That is the reason I come to a trans. shop. I can drive it around and tell myself it drops out of gear after a few miles. I'm just disappointed, though not out any money.
Nov 20, 2014
  • MoreToys
Steve & these folks are great! I have a 2005 Volvo S80 that developed very hard shifting problems (with an automatic) at 120,000 miles. The fluid levels were all fine, no leaks & no burning. The dashboard warning system said to get the transmission serviced. So when I took the car to Steve's team, they told me within a few hours that the error codes found via their systems scanner that it needed to have the transmission computer software "re-flashed" / updated. Quality said this should be done before any further work is performed, which could extend to replacing the whole transmission, as the dealer might suggest if the problem continues. Quality could not do the needed software update as Volvo charges them a fortune for this capability & that I needed to take the car to a Volvo dealer for this service - they guessed it should not cost too much (e.g. under $200). Quality charged me nothing for their analysis & the dealer charged me only $95. Thus Quality was right on target & I would highly recommend them.

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