Hefner's Auto Repair

  • 3.9 of 5 stars
11 reviews

502 N Center St, Phoenix, AZ 85201, us

(480) 969-8291

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
3.8/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
3.4/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.7/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.4/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Nov 06, 2011
Dec 18, 2001
We've been driving across the East Valley for years to use these guys for our many vehicles and those of our three daughters. We started when Frank ran the business and are very happy with Gary who is keeping up the tradition of honesty and good pricing. If there is any cristicism, its that they'll sometimes err on the side of the cheaper fix,hoping it would work, so if it hasn't, we've had to go back (two times in the 15 yrs we've used them, and they warned us we might need more work). We've recomended these guys to dozens of friends, all of whom have been delighted!
Jul 08, 2002
Heffner's is the best! I've been looking for 8 years for an honest mechanic who will answer my questions and explain what they are doing. I need to trust them, and these guys I trust. They do what they say they do at a very low price and have it done when they say. No appointments, however, and you have to pick up by closing time or tough luck! I have an older car and sometimes the symptoms take time to explain. The guy at the front takes the time, asks the righ questions, and then takes the time to actually find the problem and fix it. No cookbook solutions here, like when other mechanics say that when a wire comes loose they have to replace the entire engine! I drive a long way to take my car here, but it is always worth the trip. They fix it right!
Nov 20, 2003
Our family has been going to Hefner's forever, and while I was in college & working in AZ, I recommended them to EVERYONE (with great results!). Now I'm living in NYC, carless, and one of the reasons I will remain carless is because I can't afford to drive across the country to get my car fixed! They're that good.
Nov 06, 2011
Jul 25, 2006
  • N/A
I love these guys and still recommend them to my AZ friends, even though I no longer live there!
Nov 06, 2011
Nov 06, 2011
Jun 23, 2009
I've been taking my cars, my kid's cars and recommending friends to Hefner's for over 10 years now. Honest, reliable, and efficient repairs are their forte. If they don't have the expertise for a problem, they'll tell you. Short anecdote: 1995 Nissan Altima with an air-conditioner that blows cold for a short time then quits. The dealer and nationwide car repair chain tell me I need replace compressor at a cost of $900+. Mesa car guys at Hefner bent plate on magnetic clutch, and air conditioner was repaired. Cost: $47! Air condition lasted for another 6 years.

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