Chastain's Auto Service

  • 4.6 of 5 stars
5 reviews

6826 N 56th Ave, Phoenix, AZ 85301, us

(623) 937-3051

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Jun 08, 1997
The guys at this shop are competent and honest. They may or may not always offer the cheapes rate for a particular service, but their rates are reasonable and competitive with other shops. One thing I will mention is that when these guys fix a particular problem with a car, chances are the car's owner will not have the same problem again, at least for a reasonable time. When there are exceptions, the folks at Chastain's make it a point to alert the owner. I have only had good experiences with this shop, and I have compared them with other shops and found them to be among the best.
Jun 08, 1997
The guys at this shop are competent and honest. They may or may not always offer the cheapes rate for a particular service, but their rates are reasonable and competitive with other shops. One thing I will mention is that when these guys fix a particular problem with a car, chances are the car's owner will not have the same problem again, at least for a reasonable time. When there are exceptions, the folks at Chastain's make it a point to alert the owner. I have only had good experiences with this shop, and I have compared them with other shops and found them to be among the best.
Aug 09, 1999
I had called some other garages and was told that all they handle are fuel injected cars (that told me that all they had were young mechanics who could operate computers but had no diagnostic skills). I checked this section of car talk and found Chastains'. Not only did they fix my problem, the towing company they used was reasonable. My vehicle has a terminal condition with only months to live, but I'm taking my next prospective purchase to them for their recomendations before I buy.
Jul 10, 2008
My Dodge Ram pickup overheated. Another mechanic changed out the thermmostat which did not solve the problem. He indicated it was the head gasket and gave me an estimate to repair. I contacted Chastain for a second opinion. They called back in 20 minutes with an estimate for the head gasket. After I brought it in, the problem was the radiator not the head gasket. They replaced the radiator which cost less than half of what the head gasket would have cost. They were completely honest and didn't try to stiff me for the more expensive job. I'm very happy with their work and will recommend Tom and Izzy to my friends.
Nov 07, 2011

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