3A Automotive Service

  • 5.0 of 5 stars
4 reviews

1539 W Hatcher Rd, Phoenix, AZ 85021, us

(602) 357-9818

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Dec 22, 1999
My family, close friends and I have been taking our cars to Mike Franzen for nearly 10 years and he is a SPECTACULAR mechanic - honest, reliable and reasonable. I have yet to have a negative experience with him, I hold him and his work in high regard. He does EXCELLENT work on cars!!
Mar 19, 2007
This shop is easily 30 minutes from my house, but I take my car there every time. When other repair shops want to do 100s of dollars of uneccessary repairs, these guys will tell me the truth. As a woman, this is especially important to me, they treat me with the same courtesy as a man, and are as honest and reliable as they come. I took my car to another shop, they "found" literally 1600 worth of work that "really needs to get done". I took it over to 3a, and they charged me less than $50 to check it out and determine that none of the work needed to be done right now, and half of it didn't need to be done at all.
Aug 06, 2009
I had problems starting car. Anyone else would have put in an alternator$$$ These guys tested everything and found I only needed the terminals cleaned and tightened, putting me back on the road without breaking the bank.
Feb 23, 2013
  • Larry Correia
I have done business with 3-A for more than twenty years and have always been satisfied with their work, for routine service, repairs and inspecting potential used cars I considered buying. They have always been pleasant, informative, competent and reasonably priced. The best automotive service I have ever experienced.

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