Carls Car Care

  • 4.8 of 5 stars
8 reviews

6033 West Bell Road, Glendale, AZ 85308, us

(602) 439-5656

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 17, 2007
Carl the owner has 20+ years of experience - he used to run another shop but was driven out by new ownership. At the old shop he worked on all of my cars. Very competitent and trustworthy. I highly recommend him for those in the Northwest Valley.
Jul 19, 2008
Has worked on our entire fleet at one time or another. Ford, Honda, Toyota, Nissan. Does repair correctly and for a fair price. Diagnosis correctly, doesn't swap parts trying to make the problem go away. Gives accurate estimates of price and repair time.
Jul 20, 2008
Carl was recommended by a friend. I had taken my Nissan Frontier to a different shop to get the a/c repaired. The other shop could find no reason for the intermittent cutting out of the compressor. After Carl's mechanic checked it he found a leak on the high pressure hose. Then as he was checking further the compressor kicked out, he traced the problem to a relay under the dash. I was advised by Carl of everything he found, and was asked if it was OK to go ahead. He also told me what the cost was before he continued with the repair. I left with a good feeling and will use him again when the need arises.
Oct 07, 2008
We've been bringing our cars to Carl's Car Care since he started the business, and we've have had nothing but excellent, fair-priced, competent service. Even though his business has grown, we always know we can call with a question and get a straught answer. Carl's is WAY better (and less expensive) than using car dealer service!
Jul 16, 2009
I brought my truck in because brake pedal was going all the way to the floor. They replaced the brake master cylinder, though they first diagnosed no problem with brakes. ABS warning light is now constantly illuminated (wasn't before repair), and I was told another costly repair would be needed to fix that.
Jul 28, 2009
I complained earlier about a repair Carl's had done, so it's only fair that I write a glowing review about their subsequent handling of my problem. After a part arrived for another repair, Carl bent over backwards to schedule the work to fit my schedule and apologized profusely for my previous experience. It's clear that everyone in the shop is very knowledgeable and shares a commitment to quality work and first class customer service. There's no doubt in my mind that Carl will do whatever it takes to satisfy even the pickiest customer.
Sep 14, 2009
Had a timing belt replaced on my Xterra. They completed the job in a timely manner, at a fair price per their estimate. I will not hesitate to have more work done by Carl's.
Jan 11, 2010
Carl has been working on both my car and my husband's car for two years. Neither car is recent, but Carl's people treat them as if they were new. Carl (yep, Carl himself works the front office) gives me accurate information, and lets me decide on how to proceed. I had a weird ignition problem, and he would not do the easy, expensive thing until he knew what caused the problem. Then he saved me money by replacing the part, not the entire ignition system. They have a shuttle service and treat me exactly the same way as they treat my husband--I haven't seen that at a lot of car repair places. I wouldn't take my car anywhere else. Carl better outlive me.

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