Accu Brake Flagstaff 4x4

  • 5.0 of 5 stars
5 reviews

2920 E Route 66, Flagstaff, AZ 86001, us

(928) 527-0270

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 15, 2008
This shop is a pleasure to visit! These folks are a caring, friendly, highly efficient team who treat everyone who comes through their doors with unflagging cheerful patience, respect, honesty and grace. I was especially impressed by the diagnostic skills of the mechanics and by the exceptionally clear and non-patronizing show-and-tell explanation of what was ailing my vehicle. And what the options were for repairs. I was in awe of the ability of the front-desk people to work with both the customers and the mechanics and parts suppliers so everything came together quicker than i've ever seen, under the estimate, and done right the first time. I'm so happy with this shop (full service auto, truck and RV repair)that after more than 20 years of searching i've finally found a great new automotive home. They really listened to what i needed in terms of scheduling and what my priorities for repairs were and what i could afford. They worked both with me and for me with skill and care, and they were generous with their time and with their billing. As a customer(female)i felt respected and not ever even slightly talked down to. And I felt that my participation in the process was valued at every level. I noticed they've got a large and loyal following, so it's best if you can call ahead to schedule an appointment.
Aug 14, 2009
I have lived in Flagstaff 20 years and own 3 cars - I have used many of the shops in town - most are honest - some are not. These guys are always honest and reliable. I recommend them to friends and trust them completely.
Aug 22, 2010
My check engine light had come on, and I went in to have it diagnosed. There was some sort of leak in the gas pressure system. I'm not really clear on the terminology. But they did the cheap fix first- a new gas cap. They let me know that if the light came back on, they'd do the more expensive diagnostic test of running smoke through things to find out where the leak is, but that it wasn't exactly crucial to run my car, it wouldn't affect the drivability, just the environment. Turns out I just needed a gas cap. Haven't had a problem with that since then. I'm very happy with the service there, they are friendly, knowledgeable, prompt and courteous.
Nov 04, 2014
  • BillFlag
I've been taking my vehicles to Accu-Brake for almost 7 years. The quality, price, and timeliness of their work is absolutely unsurpassed. Small jobs, big jobs...always the same results. They've done everything from oil changes, brake jobs, bearing and seal repairs to a complete engine, radiator, and clutch replacement on my truck. Most recently, they replaced the thermostat housing on my 2008 Mini Cooper at great savings, as compared to the dealership. (if you think that's an easy job, check it out on YouTube). In less than a day, I was back on the road with everything working perfectly. They have the skill and expertise to work on old AND new vehicles; a capability that few independent shops have with any degree of success. You can take your vehicle to Accu-Brake for repairs with complete confidence. They will do only what is required and WILL NOT charge you for work not done...they do not use the "flat rate" book like so many other shops do. You can trust Jim and John to take the very best care of you and your vehicle. They are the BEST.
Dec 29, 2014
  • BillFlag
Honest to a fault : ) Recently, my 2008 MiniCooper had an intermittent engine warning light, trouble starting, and poor engine performance. AccuBrake diagnosed the problem and determined that my high pressure fuel pump was defective. They could have done the repair themselves, but instead, they researched the problem and discovered that the defect was covered by a dealership extended warranty, a warranty I wasn't aware of, and that the repair had to be done by a Mini dealer. So, Jim and John gave me the information and recommended I take the car to an authorized Mini dealer for repair. It's been my experience that most other repair shops would not have taken the time to discover the warranty protection for this particular issue and I would have had to pay the repair bill. I bow to Jim's and John's initiative and integrity. AccuBrake has a sign posted in their lobby that describes the difference between Professional Diagnostics vs Basic Code Retrieval. Jim and John "live" by these standards. I believe that most other repair shops would have gone no further than the basic code retrieval, and certainly NOT given me information that ultimately cost them repair money. I've been taking my vehicles to AccuBrake for the past 7 years for minor AND major repairs. The experience I've described in this review has been a consistent, recurring theme. Thanks Jim and John.

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