Powell's Automotive

  • 3.8 of 5 stars
4 reviews

643 E Jefferson St, Montgomery, AL 36104, us

(334) 263-7930

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Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.8/5
They are competent
4.3/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.8/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.5/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 14, 2008
they are excellent with maintenance on my 2001 Passat, 1.8 Engine, given the ruputation of this type of Passat, they are very reasonable with pricing. I have 138,000. my VW dealer was terrible with maintenance...always looking to bill me for some maintenance i did not ask for...Mrs. Powell is very reasonable with pricing. They also did work on my wifes 1995 Nissan Altima, with 75K miles....regular maintenance.....mechanics are very good...and she has one mechanic on staff that is GM certified....this shop is great with customer service!!
Aug 28, 2011
I was happy the first few times, but they replaced a rear bearing, and the next year replaced the same bearing again without any good excuse. I won't go back.
Apr 21, 2013
  • james opp
A neighbor recommended Powell's Automotive after the Honda dealer quoted me more than $1,500 to fix a problem with the automatic door lock on the driver's side of the car. The car was 13 years old and the problem had nothing to do with how well the car ran, and I could not see spending that kind of money to fix something that was not mechanically related to the basic operation of the vehicle. However, at the age of 60, having to in through the passenger side was not easy. On the other hand, the car ran perfectly well, and I could see no reason to get rid of it simply because electronic door lock quit working and froze shut in the locked position. I went to Powell's and they fixed it completely for about $200 and actually fashioned new parts for the door locking mechanism out of some spare pieces from other cars of other makes and models that they had out back. The price was great, and I really appreciated their ingenuity and resourcefulness. Also, as an environmentalist, I liked the fact that they recycled old parts to effect a very cost efficient remedy. Since then, I have been back to see them when other things, so far all unrelated to the engine, continue to wear out. Each time they have shown the same dedication to saving me money. Most recently some elements in the drive shaft that makes the car a 4-wheel drive vehicle when necessary gave up the ghost. The cost to replace it was significant, but they recommended that unless I thought I really needed 4-wheel drive, they could simply remove it and the car would work just fine as a standard front wheel drive car. I use the car exclusively on the city streets and highways, mostly driving to and from work, so, in Montgomery, Alabama, 4-wheel drive was hardly necessary or particularly useful. I took their advice and simply had them remove the unnecessary part. I strongly doubt that the Honda dealer would have given me the same common sense option to save $700+. Powell's Automotive is now my first and last stop for automobile repairs in Montgomery, Alabama. I hightly recommend them.
May 02, 2016
  • Tweety
I took my 2005 Nissan altima to the shop because it cranked when it wanted t . They replaced the starter relay, that didn't solve the problem, then I took it back, they replaced the starter, that still didn't fix the problem. Remind you that I'm being charged every time I took it bac . She kept telling me 5o bring it back so that they can find the proble . Do I asked her do they put the cars on machines or do they just go off what they hear or think..... She didn't answer m . I came to the conclusion that they're not 100% loyal to their customers. My bill came out to be $1008.97 for everything that they have called themselves fixing. Never will I go back to them

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