Gates Auto Repairs

  • 4.9 of 5 stars
5 reviews

615 Minor St Ne, Huntsville, AL 35801, us

(256) 534-1221

Email: 

Website URL: 

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Hours
 
Specialties
Guarantees all work for at least 1 month or 1000 miles
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Feb 24, 2003
Gates Auto Repair provides honest, old-fashioned, and respectful automotive repair services. The manager of the shop deals with every customer personally and is extremely polite, knowledgeable, and helpful. I have seen Mr. Gates's honesty repeatedly through his correcting of my missed diagnosis of automotive problems. He is one of the few mechanics that has shown genuine respect to my wife. He is always willing to call prior regarding an estimate prior to performing any work on the car. After the repairs are complete, he is more than willing to discuss what repairs were performed and what parts were replaced and with what brand/model. Gates Auto Repair is also very flexible with pick-up and drop-off. Gates Auto Repair is the only shop that two generations of my family has come to trust completely for car repairs. I have yet to return a car because of a mistake in repair. I highly recommend this family-oriented and highly competent repair shop.
Nov 23, 2004
THese guys love working on cars (second or third gen family owned business) and they do good work honestly and courteously. If I could ever say I had a good mechanic I could trust, it's Dehaan Gates...
Jul 28, 2005
They are a family owned business. I have actually been out of town when my car broke down and they told me what to do about it and where to go to get it fixed. They have given me great service and NEVER take advantage.
Jan 17, 2011
I've never second guessed the prices or work with these guys. Great work and honest. A mechanic's mechanic. When I listen to Car Talk I think of Dehann Gates.
May 24, 2014
  • Slasham64
I appreciate the fast, friendly and flexible service offered by Gates Auto Repair. I drive a 14 yet old pickup and things are beginning to break. Dehann explains the diagnosis thoroughly finishes the work on time and at a reasonable cost. He even returned to the shop after hours to allow me to pick up my vehicle. A fine mechanic and all around good guy.

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