Knik Tire & Auto

  • 3.4 of 5 stars
3 reviews

1800 S Knik-Goose Bay Rd, Wasilla, AK 99654, us

(907) 376-2442

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
3.0/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
3.3/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
2.3/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 09, 2010
Knik tire and auto has been our family's first choice for almost all auto work for many years. New owners in the last several years have kept the same high level of quality and professionalism they've always had.
Jan 22, 2015
  • Artice
Very poor craftsmanship. I had an issue with my car overheating. I took it into this business and they discovered I had an upper radiator hose issue. They stated it would be 1 hr diagnostic charge, 1 hr repair charge, and the cost of the replacement part. That was fine with me. 1 week later I am on my daily work commute and the same thing happens to my car. This time I have to get a tow as I am on the highway and not in town. I get it towed to a different auto shop and let them know the history. They find that Knik Tire and Auto shop did in fact replace 1/2 of the upper radiator hose but not the other 1/2 the coupling part which had now failed. I think they should have replaced the entire thing personally. So this cost me double for the same problem + the cost of a tow for shoddy work performed by this auto shop.
Jan 22, 2015
  • Artice
updating review as I called them and they did offer to pay 1/2 the tow fee.

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